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21c Museum Hotel Chicago

4.0 star property
Hotel with a restaurant, near 360 CHICAGO

Choose dates to view prices

Photo gallery for 21c Museum Hotel Chicago

Suite (21C) | Premium bedding, in-room safe, desk, blackout curtains
Creator video
Point of interest
Exterior
Exterior
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
The current price is 3.664.472 ₫
5.070.723 ₫ total
includes taxes & fees
7 Jul - 8 Jul

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(85 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(127 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Day bed
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Corner

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Luxury Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Day bed
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Studio, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (21C)

Suite (21C) | Premium bedding, in-room safe, desk, blackout curtains

Suite (21C)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Luxury Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

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About the area

Map
55 East Ontario Street, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Millennium Park - 14 min walk - 1.2 km
  • Art Institute of Chicago - 19 min walk - 1.6 km
  • Willis Tower - 2 min drive - 1.8 km
  • Navy Pier - 4 min drive - 2.5 km

Getting around

  • Grand Station (Red Line) - 4 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare International Airport (ORD) - 35 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪The Shops at North Bridge - ‬3 min walk
  • ‪Eataly - ‬2 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Joe's Seafood, Prime Steak & Stone Crab - ‬2 min walk

About this property

21c Museum Hotel Chicago

Upscale hotel near Museum of Contemporary Art Chicago
Located close to 360 CHICAGO and Millennium Park, 21c Museum Hotel Chicago provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site restaurant, Lure Fishbar, features seafood. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, a 24-hour front desk and a lift
  • A water dispenser, meeting rooms and luggage storage
  • Guest reviews speak highly of the overall value, helpful staff and proximity to shopping
Room features
All 297 rooms offer comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness, size rooms at the property.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and baths or showers
  • 43-inch plasma TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and free infant beds

Languages

English, French, Spanish

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4.156.595 ₫ total
includes taxes & fees
7 Jul - 8 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lure Fishbar

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (84 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 40 for adults and USD 20 to 40 for children
  • Valet parking fee: USD 80 per night (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago James
James Chicago
James Hotel
James Hotel Chicago
James Chicago Hotel
Chicago James Hotel
James Chicago Hotel Chicago
James Chicago-Magnificent Mile Hotel
James Mile Hotel
21c Museum Hotel Chicago Hotel
21c Museum Hotel Chicago Chicago
21c Museum Hotel Chicago MGallery
21c Museum Hotel Chicago Hotel Chicago

Frequently asked questions

Is 21c Museum Hotel Chicago pet-friendly?

Yes, cats and dogs are allowed at this property.

How much does it cost to stay at 21c Museum Hotel Chicago?

As of 4 Jul 2025, prices found for a 1-night stay for 2 adults at 21c Museum Hotel Chicago on 7 Jul 2025 start from 3.664.472 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at 21c Museum Hotel Chicago?

Valet parking is available for USD 80 per night.

What time is check-in at 21c Museum Hotel Chicago?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at 21c Museum Hotel Chicago?

Checkout is at 11:00 AM.

Where is 21c Museum Hotel Chicago located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of 360 CHICAGO, Museum of Contemporary Art Chicago and Millennium Park. Cloud Gate and Art Institute of Chicago are also within 1 mi (2 km). Grand Station (Red Line) is only a 4-minute walk and Chicago Station (Red Line) is 7 minutes.

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21c Museum Hotel Chicago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1006 out of 1717 reviews
Rating 8 - Good. 347 out of 1717 reviews
Rating 6 - Okay. 199 out of 1717 reviews
Rating 4 - Poor. 95 out of 1717 reviews
Rating 2 - Terrible. 70 out of 1717 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff was very friendly!
Stayed 2 nights in Jun 2025

10/10 Excellent

Reagan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, wonderful location and nice staff! Defenitely a recommendatio. When staying in downtown Chicago.
Stayed 1 night in Jun 2025

10/10 Excellent

joanne

Liked: Cleanliness, property conditions & facilities
Beautiful galleries with interesting art, Friendly accommodating staff. Nice happy hour in the restaurant.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Wonderful location. Nice appearance in the hotel generally, and particularly in the room. Artwork was an extra benefit.
Stayed 8 nights in Jun 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service
Staff very nice. Rooms need updating. Great location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
Very cool older building with updated rooms, loved the full length mirror and large bathroom. Everything was wonderful and all of the staff was very kind and helpful. Great location, We were able to shop and try some local food as well as walk to navy pier and get around easily to all the sights. I would stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Luanne

Liked: Cleanliness, amenities, property conditions & facilities
This is my go to hotel when I come to stay in Chicago. The location is great with Trader Joe’s across the street and lots of great restaurants and shopping all within walking distance. In addition, the hotel offers lots of amenities like free refillable water bottles, discounts at the restaurant, and of course, all the magnificent art.
Stayed 5 nights in Jun 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great little boutique hotel, what would expect :)
Stayed 1 night in May 2025

6/10 Okay

Laura

Liked: Property conditions & facilities
I like that it was around a lot of stores. The
Stayed 3 nights in Jun 2025

6/10 Okay

Nikki

Liked: Cleanliness, staff & service, amenities
Located near shopping and restaurants. Easy access to Red Line trains. Rooms were smaller than expected. Not as nice as other 21c hotels. Hallways were dark and beaten up. Service was friendly. Restaurant had great happy hour.
Stayed 1 night in Jul 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and the bathroom clean. Staff was great. The valet people really had to work a lot in the heat and were so helpful. Valet was $80 so alittle steep but appreciated the hemp as I am hamdcap I would stay here again loved the area too close to Michigan Ave Only wish was for coffee in lobby to sit and relax with the art
Great bathroom. Shower is not really accessible though would be hard for person ina wheel chair to get to the bathtub seat. Elevator not sure if wheelchair accessible as very small
Loved the view of the temple roof
Stayed 1 night in Jun 2025

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, good price, nice stay for a weekend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and the hotel was beautiful.
Stayed 1 night in Apr 2025

8/10 Good

Amy

Good
Stayed 1 night in Jun 2025

10/10 Excellent

NA

Liked: Cleanliness, amenities, property conditions & facilities
Really Nice
Stayed 2 nights in Mar 2025

6/10 Okay

Louie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful! Unfortunately we were hit with a $25 a day resort fee when we arrived so it was more expensive than we thought. Also, they only have one small ice machine for entire hotel that didn’t always work.
Stayed 3 nights in Jun 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 21c Museum inside the hotel is FANTASTIC!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal stay and friendly staff !
Stayed 2 nights in Mar 2025

10/10 Excellent

Haedyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. 10/10, would highly recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Munira

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and welcoming. The museum component of the hotel was a treat and the art installations were lovely. Would definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the 21c Museum Hotel. The location is amazing—just one block off the Magnificent Mile, with Trader Joe’s and Marshall’s right across the street, and only two blocks from the Starbucks Reserve. Super convenient to multiple bus lines and the red subway line, all within a short walk. Our room was clean and comfortable, with everything we needed. We didn’t get a chance to try the restaurant or the gym. No complaints at all—would happily stay here again!
Stayed 4 nights in Jun 2025

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great area, nice restaurants in and around area, comfortable bed, clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and staff was pleasant.
Stayed 2 nights in Mar 2025

8/10 Good

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a good location very walkable close to restaurants and shopping
Stayed 3 nights in Mar 2025

10/10 Excellent

Jykeim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a great location with great accessibility to a lot of the tourist locations downtown and shopping areas as well. The room was very clean and house keeping did a wonderful job of making sure that to keep us provided with plenty of towels and toiletries. Will definitely be booking again.
Stayed 2 nights in May 2025