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"Nice facilities. The attached restaurant is overpriced"

"We very much enjoyed our stay at Hakone Kowakien TEN-YU and left feeling thoroughly satisfied with the overall experience. We stayed for three days and two nights on a half-board basis, and both dinner and breakfast consistently exceeded expectations. The traditional Japanese kaiseki dinner was beautifully presented and thoughtfully prepared, and the hot pot experience was equally memorable. Each meal felt carefully curated rather than routine, which we greatly appreciated. One of the highlights was the sunrise onsen. There is something quite special about soaking in the open-air bath while watching the morning light unfold — it was genuinely breathtaking. Breakfast, too, was generous in variety and high in quality. If we were to mention one small point, it would concern the blackout curtains. As we were travelling with a young child, the room tended to become bright quite early in the morning, which occasionally meant an earlier start to the day than we might have hoped. A slightly more complete blackout arrangement would perhaps make the experience even more comfortable for families. That said, considering the price point, the standard of accommodation, dining and overall atmosphere represents remarkable value. We were sufficiently impressed that we have already arranged to return in November, which perhaps says more than anything else."

"Very convenient location, comfortable rooms with great amenities and very helpful staff were highlights of our stay. The buffet breakfast was well worth doing and despite the ‘residence lounge’ where you could prepare simple meals, the proximity to many restaurants and Chinatown made this unneeded. "

"The staff are very courteous and very helpful. The room was very clean. This hotel is in an amazing location. "

"Clean, spacious room with your own private osen, too bad I didn't know they serve their breakfast from 7:30-11ish, I wish they have put the time somewhere on their booking page because I had to leave at 7am to catch my train and I didn't have a chance to eat the breakfast that came with my hotel booking. I feel sad for missing out on that. "

"great"

"Clean, nice staff, and convenient location. It was also great that there were convenience stores onsite."

"Quality hotel "

"Size of room tertific staff...especially duty managers"