Search Hotels Near Cinemark Tinseltown Rochester, Rochester

" Very easy to find. Staff was great. And a special shout out to Kris the shuttle driver! He was amazing to us both drop off and pick up. He’s amazing !! Will always stay at BW when we fly out of Rochester "

"Was impressed with all the things provided in the room. Coffee Tupperware etc. and the breakfast buffet was top notch. Already planning another trip."

"No big issues. "

"N/A"

"The hotel called and cancelled our reservation as we were pulling into the parking lot after check in time. They offered no help in finding an alternate reservation and when I asked to speak to the manager they hung up on me. Went inside the lobby, which smelled so strongly of weed it was almost unbearable. The staff behind the desk was visibily trying to avoid dealing with me, so I left. Only got a refund because Expedia’s customer service is good. The hotel never offered or initiated one "

"Staff was pleasant if a bit aloof. Location is convient to shopping, dining and the highways but it is just off a VERY busy road, which is not my preference. Room condition was not great. Bathroom door handle was falling off so door didn’t latch. The kitchen hood fan had a sign on it indicating to open a window if you cooked. Very warm at first, but we were able to turn the furnace down. Some rowdy neighbors in the hall. Also the outside entrances from the parking lot had key slots but were just unlocked all night so anyone could come in and out. "

"I stayed two nights and the first night I went out to smoke snd stepped in a pile of human feces. I reported it and nothing was done to resolve the issue until the next shift members came in and stated cleaning the property.. it was directly outside the entrance in the back by the pool area. "

"Curt staff, very poor hot water service Loud"

"Yes"