2/10 - Tồi
Tom
07/10/2025
I was very disappointed with my recent stay at this hotel. I booked and paid for a room with two queen beds, but was given a room with one king bed instead. This was not what I reserved and caused a significant inconvenience.
To make matters worse, the TV in the room wasn’t working due to a missing cable. I reported the issue to the front desk, but no one ever followed up or came to fix it.
Mistakes can happen, but the lack of response and accountability was frustrating. I expected better service and attention to guest concerns. Unfortunately, I can’t recommend this hotel based on my experience.
Tom
Lưu trú 2 đêm vào Tháng 10, 2025