Search Chalets in Colemore and Priors Dean

"Hotel was good value for an overnight stay. However the premises are tired and in need of a refurbish. The bar and restaurant were understaffed and the poor staff who were working were under too much pressure consequently drinks didn’t arrive and when they did they were wrong and we had to go to the bar ourselves to rectify it. The understaffing made for a long wait between our starters and main course and we were then overcharged. Breakfast was okay."

"Excellent bar area"

"There's nothing particularly standout to highlight — the overall experience simply fell short of expectations. The hotel feels dated and would benefit from modernised facilities. Staffing levels appeared insufficient during check-in, which made the process slow and far from seamless — this is an area that needs meaningful improvement. Breakfast was a pleasant enough experience, though a broader selection of choices would elevate it further. The rooms were clean and the bathrooms well-maintained, which was appreciated. However, a few things gave cause for concern: the air conditioning produced an odd vibrating noise, the bedspread required closer inspection before we felt comfortable, and the window didn't appear to adequately keep out the elements. The TV also offered very limited channel options. On the value front, the pricing felt slightly steep given the standard of amenities on offer. In a world where travellers are genuinely spoilt for choice, this property didn't quite measure up. As a long-standing Hilton Honours member, I had higher expectations — and unfortunately this stay was a bit of a let-down."

"I had to check in late, but the receptionist was very accommodating in making sure I could check in. Rooms were very nice, just wish I had more time to use the spa facilities."

"Yes, the breakfast was very good every day. We didn’t use parking facilities "

"Staff has been very nice, polite & helpfull. great staff"

"Slight problem with the toaster. But staff very helpful "

"Dirty stained towels, shower didn't work correctly, red hot rooms, window wouldn't open correctly, paint coming off the walls. No point in complaining at the front desk because I was only there late and gone early. Poor."

"Excellent dinner & breakfast. Everywhere spotlessly clean. Friendly helpful staff"