Khách sạn Collins

"Clean room, nice staff and good parking"

"Didn't stay long enough to form an opinion"

"I recently stayed at Comfort Inn Hamburg, NY on June 10th to 11th, 2026 and would like to express my sincere gratitude to Candace and Kim for their exceptional kindness and patience. I was traveling with my cat, Lukas, who is extremely fearful and insecure in unfamiliar environments. During our stay, he managed to hide deep inside the compartment between the mattress and the bed frame. To make matters more challenging, our room has two queen beds and he would quietly move from one bed to the...

"Dion was accommodating and helpful"

"very professional"

"A perfectly serviceable place to stay. The rooms were clean and the beds comfortable. We had to turn down the A/C but that’s always a matter of preference. The staff were very friendly. The breakfasts were just okay — we really don’t expect much. We’d definitely stay at the hotel again."

"Decent enough place for the price. No complaints."

"The furniture in the room was worn out. The door to the bathroom was broken. The threshold into the bathroom had bare metal rails that could cut bare feet, the toilet was wobbly, the floors were dirty and the shower controls were hanging off the wall…I did not use the shower because of the poor shape the bathroom was in. All of the items were communicated to the front desk staff. The only redeeming aspect to the room was clean linens. I will never stay there again."

"The room was a nice size, beds were comfortable."

"I was not impressed with this location. Room was very dirty, smelled like someone had been smoking in there for days, burn holes in the blanket, broken dresser."

"WONDERFUL STAY, COMFORTABLE BEDS AND CLEAN ROOMS. EVERYTHING WAS GREAT WITH OUR STAY, LOVED THE SPACIOUS LAYOUT OF THE ROOMS AND BATHROOM. ALL AMENITIES WERE INCLUDED WITH EXTRA PILLOWS AND BLANKETS. OUR ONLY COMPLAINT WAS THE TOILET, IT'S NOT FOR ADULTS, WAY TOO SMALL. WE WILL DEFINITELY BOOK THIS HOTEL AGAIN IN THE FUTURE."

"The guy at the desk was very nice and let us check in a couple hours early but a fridge in the room was considered an upgrade for $10 which meant having reserved a room with a fridge in advance, not necessarily paying $10 to have a fridge brought over, so we had to store our food and drinks in a cooler rather than paying for an additional room that included a fridge. They did offer to let us store things in the lobby fridge which was nice but a no-go."

"Hard to find at first as it’s behind a different hotel but overall great shower and bed."

"Place is very run down and clearly was just recently reopened. Renovations are currently underway but until then, the place is not great."

"A dated property and was not clean. Left after 20 minutes because we didn’t feel safe and was not as advertised"

"This place is better than a back alley, but not by much. Weekend before Memorial day boiler still on and the room was 85 degrees had to open the door windows turn on the air it did not cool down until the next night. Cockroaches, they do not change the sheets inbetween guest, only thing the guy cleaning the room came out with are the towels, but i guess pretending to wash them works. Do not even ask about the bathroom, you are banging your knees to sit down and i think the shower was last used...