Khách sạn Colonia Italia , Chetumal

"Realmente un buena experiencia de estancia entre la naturaleza y con las comodidades de muy buen nivel y muy bueno el menú de los alimentos !!!"

"Si lo que quieres es dormir y descansar para recargar pilas, este NO es el hotel que debes venir. Los cuartos no tienen cortinas. Agua caliente solo por 4 minutos. La alberca del cuarto helada. Nos devoraron los moscos porque es la época. Todas las mañanas un señor te despierta a las 7am con una máquina podadora de pasto. "

"Everything was great but the room we stayed in had no electrical plug in the bathroom for hair dryer or curling iron. Other than that staff and facilities were great. Taxis were 70-80 pesos to go into central Bacalar. "

"Fantastisk beliggenhed og venligt personale. "

"Personal amable, muy limpio, todo casi excelente, solo los colchones duritos y sin contactos para cargar"

"The property is located just off the main highway, accessible via a short dirt road, offering a quiet and peaceful setting away from traffic. The lagoon area was also very nice and well maintained. The property itself was clean and well kept. The outdoor bar was a highlight, serving excellent ceviche and aguachile at very reasonable prices. "

"Recomendation is to add hamicks and a better veriaty of food. Catter more to simple dishes .... "

"10/10. The resort was amazing, very beautiful very peaceful and relaxing. The staff was very accommodating and attentive. I would recommend 10/10. "

"Súper recomendable; sin duda volvería a regresar. La atención de todo el personal es excelente. La comida del restaurante muy buena. Las instalaciones en general están muy bien, limpias y con buen mantenimiento. 100% lo recomiendo."

"La habitación divina, la vista, la comida y el personal excelente, Doña Bety y Chio fueron las mejores alfitrionas, la pasamos increíble."

"Hotel muy nuevo y bonito, con acceso a la laguna. Fuera del pueblo, literal para desconectar y relajarse. Excelente servicio del personal "

"From the get-go it was great! Gina, David, Juanita and the rest of the staff made sure we had a great comfortable time. I truly enjoyed the attention to detail."

"This place was so nice and relaxing, super close to the little plaza. Close to places to eat, they have amazing tasty food in the hotel. If you’re looking for a quiet relaxing place this is the place to go. "

"The location is good clean room friendly staff "

"No tenían mi reservación "

"The staff in the restaurant were excellent. Food and presentation of the view was great. View from our lagoon front room was beautiful. Weren't impressed for only getting two free bottles of water for our entire stay. For the price of the room water should be included free for entire stay. Lack of personality in the room due to no artwork on the walls vs the picture on their site when booking. Would have been nice to have tissues and body lotion provided in the room along with coffee maker and...

"This property is truly a secret gem! Gentlemen at the gate, making us feel safe yet welcome! Woman at check was super nice, I don’t speak spanish, and she took such great care of me! The property is beautiful, you can wonder around in the garden area, sit by the pool, and just relax. We will definitely be coming back for future stays! "

"My experience at this hotel was awesome, everything was beautiful, the staff was very friendly and welcoming.. I really recommend to stay here 😊"