Search Hotels in Court District, Des Moines

"Great service"

"Yes, property is older, however, staff appears to take pride in keeping it clean Friendly staff who do their best in accommodating their guests. Overall great place to stay for a great price"

"Very clean room. Plenty of space. Good meals. Only drawback was that I had booked a room with a jacuzzi bathtub. The bathtub was very large, and it actually did have "jacuzzi jet nozzles", but the motor was extremely weak. The water that pushed out of the jets only travelled about five inches. Thus, it was like taking a bath in a very large tub, but the jacuzzi part of the tub really did not work well. I booked this room and paid extra specifically because I have a very bad back and wanted the jacuzzi feature, which did not work well."

"I would say the hotel is nice and everything but the customer service is not the best. We had an issue with no hot water my eight year-old showered and only had hot water for a minute. Had to finish with an ice cold shower which she cried the whole time about.. and we were promised compensation after had to move our family of 5 at 10pm at night which isn't ideal with 3 kids.. We didn't receive and have yet to hear from the GM after emailing him directly. I think this is poor customer service on their end and for that I give it a low rating. When you go somewhere and something like this happens, I think it's fair to feel that there should be action taken right away. It shouldn't take over a week to have someone follow up with you."

"We were unaware of construction- it was not advertised on the 3rd party booking site. "

"workspace was good "

"Dirty Room, dirty hotel. My room had a strong pet odor. My windows didnt lock and I had a 1st floor room. Would not recommend this Hotel. "

"Pool and hot tub were good. Breakfast wasn't that good. Hotel seemed to not be maintained very well."

"Shuttle at front door. "