Khách sạn Craneridge , Glenwood

"The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

"In desperate need of TLC. The door had a one inch space on the bottom. Had to stuff it with a towel. It would not close tight. The only place to hang your clothes was missing hangers and the bar to hange them on."

"Clean and comfortable. Very nice breakfast."

"Hébergement de base. Senteur de cigarette dans la chambre 116, désagréable !!!!"

"The room was picture worthy, the amenities were top shelf. The heated floors were awesome in a very cold spell. And Our concierge was just wonder full. See you soon"

"Ashley the manager is incredible! Always putting the guest first "

"Small breakfast area, sufficient variety. "

"Was a great stay to watch March Madness. 10 min Uber to KeyBank. Staff were very friendly "

"Well this is a grand improvement over the previous hotel that was there. This is modern, clean, bright, inviting and safe. There were no smells of someone's dinner cooking in the back room. The pool was closed for maintenance !! that's wonderful, keeping the hotel in shape. Will be staying there again when we visit family. Thank you job well done."

"Loved everything about the place, except the breakfast. While there was hot bagels and engliah muffins. I would expect a hot breakfast from such a nice fancy place. No scrambled eggs or pancakes or french toast or bacon. Still loved the stay!"

"I had high hopes as this property comes highly recommended via Expedia reviews - however, it left a lot to be desired. First, I had to request a new room because the initial room I was put in had a busted ac/heating unit - like it was literally busted in.... The second room I was put in was better in the fact that the unit was intact, but would not respond to the wall thermostat - which I later discovered was not plugged in and the unit only responded to the built in controls. Second, the...

"The bathroom hat had a little spilled soap in the tub that I had to clean. Beneath the bed, there were large wood splinter pieces They required that I provide a physical credit card as opposed to a digital card in case of overages, which was inconvenient since I’m mostly digital. I checked in very late, but they could only accommodate me for 30 minutes over checkout time. Not the best value for the buck. I’ll tell more like a 2 1/2 to 2 star."

"Everything was great, also the lady who served our breakfast was the sweetest! Can’t remember her name but she gave great service for me and my family on Easter Monday. Shoutout to her! "

"Lovely hotel. Would stay again. "

"Place was old but cheap fine for a bunch of guys there for football game."

"Rooms were renovated & clean, cleaning staff were unbelievably kind, BUT front desk staff was abrasive & rude and the “heated” pool was uncomfortably cold."

"Check in was smooth and the staff very professional. Rooms were clean and facilities were well maintained "