Find hotels in Crystal Bay, NV from 1.523.687 ₫

"Great location. Huge hot tub. Easy access if traveling with a dog. Comfy bed. Could be improved- sheets were too big for mattress and shifted all over, shower curtain was too small so water is constantly spraying out of the shower onto the bathroom floor making a wet mess."

"Check in staff could use customer service training and some kindness. They were advertising a movie at the pool that never happened, which led my son to being disappointed. This place has potential & is in a prime location. So close to being great, but their staff needs major training to elevate "

"Paid for a lake view room upon booking, but was given a room on the opposite side. "

"Gorgeous property with amazing staff. "

"The room was lovely! Clean & spacious. The proximity next to the Tahoe Blue Event Center was so convenient! It made for easy walking back and forth from the hotel to the volleyball tournament we attended at the event center. I would definitely return!"

"Got charged for parking and valet parking double. "

"Walking distance to gondola "

"had a great experience here! Rodrigo at the front desk was wonderful and very helpful. "

"TV remote was missing and I looked for it under and behind the drawer. I found empty soda bottles and food wrappers. No Tv remote was found. I asked for a replacement TV remote. Service was not answering the call immediately. My call was put on hold then disconnected. It took me several calls and a couple of hours to ask for the replacement. The house service brought a replacement while we were out for dinner which didn’t work with the TV in our room."