Search Hotels with Parking in Cua Can

"I paid a premium for a beach-view room but was assigned a pool-view one instead. When I raised the issue, staff dismissed it, noting only a partial beach glimpse was visible by leaning over—far short of expectations.Upon check-in, the air conditioning was non-functional. Curtains didn’t work, scale was non functional. Had to call numerous time to get one thing complete.Pool staff displayed consistent rudeness, appearing disengaged and jaded. Customer service overall was underwhelming, with restrictive policies on pool towels and buffet was below average. The complimentary shuttle operated without organization, resulting in chaotic conditions unsuitable for families with young children—we ceased using it immediately. Entertainment continued until 10 p.m. right front of pool, so couldn’t get the kids to bed early.These issues collectively undermined our stay and raise concerns about leadership and operational standards. Grandworld is a big fail with low quality foods and predatory price gouging. Pay for 5 star and get 2 star treatment. It’s one and done for us."

"The propperty is great with wonderful amenities and well maintained facilities. The biggest drawback is the attitude of the front desk staff. They were not helpful and bordering on rude. They were not very competent with English and did not seem interested in helping. This impacted the overall experience."

"Clean room and beautiful ocean view and beach. However, the resort seems a bit run down. The gardens are beautiful but there is a bit of old decorations/equipment just laying around which kinda of ruins the vibe a bit. "

"We did not get early Chekc in and even after telling in advance about adults and kids they charged us for extra bed They did not even give us extra water bottle "

"I stayed in 5 different hotels during my trip to Vietnam, and this was the most disappointing. The front desk staff were not friendly nor accommodating/hospitable. The hotel is newer, but poorly built, as is the modern way, I guess. I could hear my neighbors, the cleaning staff in other rooms, and screaming kids from the pool. Everything (schedules, menus, room service) is online via a QR code, but half the time the internet didnt work. Lastly, this was the most expensive hotel I stayed at and the value/service for the money just wasn't there. I would not recommend staying here. "

"Amazing 5 night stay in an Ocean Pool Villa. Pure bliss. On time transfer to and from the airport, swift check in and out by Dran. Room was heavenly with a gorgeous view of the sea. The room was huge and spotlessly clean. We only ate at the Vietnamese restaurant and every meal was delicious. Jason in particular looked after us very well, although every member of staff was attentive! Breakfast in Gio was a sumptuous affair every morning. We visited the gym and walked from end to end of the resort daily... We hired a moped for the day to explore the north west coast and this was very easily arranged by the hotel with a 3rd party provider. Great to see other parts of the island. Very sad to leave and would throughly recommend for much needed downtime after a hectic time visiting the sights of Vietnam before returning to the UK. "

"Good breakfast and nice room and view. Slow service in the restaurant."