Search Spa Hotels in Cumnock

"Staff very pleasant. Enjoyable stay. Could do with a little updating especially in the pool area."

"Fantastic hotel, all around. Staff were amazing and the rooms were large, clean, and comfortable. We enjoyed our stay immensely. Highly recommend this property to all."

"We stayed as a family of three so we needed the pull out bed. It wasn’t made up when we arrived but it was quickly remedied. However, the mattress on the sofa bed was so thin you couldn’t sleep on it. Parking is plentiful but the car park area is dirty and in need of attention. Most of the staff were friendly and helpful but one in particular was very loud and over familiar. "

"Late Saturday afternoon, after checking in, we walked our dog in the lovely grounds and decided to stop for a drink before returning to our room. The outside patio tables and the inside bar were piled with dirty glasses and plates. No staff around to clear anything away. One barman coping with customers. We sat outside with our drinks for over half an hour (other guests were also there) and although the barman brought out drinks to another table, nothing got cleared away. Our room was disabled friendly, but accessed by steps and several fire doors (we did not request or need a disabled room, this is just an observation). Although the bedroom doors are fitted with soft closers, they still need a firm pull to fully shut, and the noise from the doors slamming closed was dusturbing during the early hours of the night."

"Very nice and helpful staff. Excellent dinner and breakfast. Lovely room. Would thoroughly recommend. We will return."

"Great hotel, staff were outstanding at going out the way to help even at the late hours of the night. I made use of the pool which overall was good however very busy even at first hours of pool opening. If I was to be really picky about my stay it would be the dust on the fan, as it’s coming to that time of year again (warmer weather) I actually had to use mine but it was quite dusty so they could have done with a wee clean especially with hay-fever and asthma it’s not gonna be the best. But apart from that I’d happily stay again."