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"Great and friendly service"

"The reception and front desk staff were consistently kind and helpful. The location is excellent - very convenient for getting around, with plenty of things to see and do just minutes away. As a solo female traveler, I did find that there wasn’t much within comfortable walking distance of the hotel after about 9 p.m. The hotel does have a cute bar that stays open until around 11, but it felt fairly quiet and not very lively when I was there alone. My only real issue was with the elevators. One was completely out of service during my stay, and the other was not always reliable. Being on the fifth floor, this meant having to use the stairs multiple times, which was quite inconvenient."

"Too early for breakfast. Bar well stocked "

"The hotel was clean, the staff was great, and it was located very centrally. Less than 5 minute walk to the train station. 10 minute walk to tour bus pickup point. 10-15 minute walk to Edinburgh Castle. Rooms were pretty quiet and very comfortable. There is no mini fridge."

"Pleasant welcome from check in staff, hotel clean, breakfast good."

"Clean room good city view and staff where lovely "

"I woke up early to enjoy a coffee, but what a disappointment: not a single croissant or pain au chocolat in sight. I was hoping, as usual, for a proper breakfast."

"Bed super comfortable, room really lovely. Reception staff really helpful and pleasant. Unfortunately breakfast let it down! Cooked breakfast not great at all despite it costing £21!!!! Rude member of staff with blonde hair, I had my breakfast plated but the hash browns were empty, I asked member of staff if she could replenish, she could see I had my hot items on my plate however she did not inform kitchen staff for around 5 minutes, hash browns were eventually put on the hot plate around 15 minutes later, I had already eaten my breakfast. I went to get a hash brown, it was so dry I couldn’t eat it!"

"The staff is very friendly and helpful."