Khách sạn Cuyahoga Heights

"Too expensive but had to stay there"

"From the outside it looks more like an office building than a hotel. The room was huge. What was weird is the TV was mounted on the wall on one side of the bed. To be able to see it properly, it was on a swing mount. However the bed was, my guess, 18-24 inches from the wall. Very difficult to get into/out of the bed, especially in the middle of the night. Also, the lighting in the bathroom was very dim making difficult to shave, Finally I will say I have never experienced more pleasant and...

"The staff was super friendly and helpful. The rooms were clean and the hotel just has a really cool vibe. My whole family loved it."

"It is a nice, clean hotel. The staff is professional and helpful. Our only negative was the bed was quite hard and the pillows were not soft. But, we simply needed a bed close to the airport for an early flight, and this filled the bill."

"Property is a little worn down but the bed was comfortable and the room was clean."

"Great place. Always stay at the Streetsboro location every time I travel to Ohio, which is at least twice a year. Friendly staff, very accommodating, great breakfast, always clean and quiet. My favorite front desk person is Jacob. He is always so kind and the one front desk person, that has been working there for quite awhile. Kudos to Jacob!"

"The room was clean, the front desk person was very friendly and helpful and the overall experience was better than I expected. I will definitely stay at another Best Western."

"Good place to stay"

"The property was good the staff was warm and welcoming. We booked our room last minute and the only room left for our family of 4 was a king beg and a pull-out/couch bed. The couch bed was the most uncomfortable bed for our kids. The kids ended up sleeping in bed with us. The property was wonderful, but the room was very dusty as if it wasn't cleaned a while. All in all, it was just a one night stop and served it's purpose."

"Great stay"

"Staff was very polite"

"The hotel was clean however the housekeeping never came to clean room during my 2 night stay. After coming back after business after dinner was too tired to have it serviced. Additionally I booked since the spa and pool but not in service the entire stay. I reported this upon checkout and was only told sorry. It would’ve been better business to at least provide some sort of comp for the issues. Also coffee was out on second day at front where guests scrambling to get bar to refill it. The hotel...

"The public areas and our room were clean and well maintained. The bed was very comfortable. The breakfast offerings were varied and easily accessible, and the breakfast area was pleasant with sufficient tables for singles or groups. The staff were kind and helpful."

"This was an amazing place to stay. For one the historical factor and the preservation of the home is unique and beautiful. It is in a great location and within walking distance to many museums and the italian district with other food options close by as well. The grounds are well kept. There is parking on site so that is a plus. Small bar and an outdoor patio area which is secluded and pleasantly quiet. The breakfast was way more than just your average continental breakfast and well prepared....

"Very good."

"This hotel was super clean and all the staff were super helpful. I came out of town and my flight landed at 8:am my check-in was at 3pm and they let me do my check in at 9am. Thank you to everyone on the team you guys were amazing."

"The air conditioning in the room didn’t work, possibly would make him loud noises A musty smell in the hallways in the bedroom I stayed in a lot of hotels. This is at the bottom 10% of my stays. Probably would not recommend staying here"

" The room was very clean, quiet, the breakfast variety was excellent and the atmosphere friendly and relaxing. I will definitely stay again on my way back through. "

"breakfast was rather sparse, not many choices, and the service at the fromnt desk was great when I came, but then my card stopped working, and when I had to go to the desk therewas no one there. They sseem to be understaffed. Twice I waited 15-20 minutes just to get my card to my room re-activated. The room istself was cleand and staff friendly but those wait times..........terrible."

"The rooms were smelling of smoke. The hotel manager knew that due to renovation half the rooms were smelly and refused to give us a room in the other half. With the heat and smokey environment it was not a pleasant experience. Further they were out of breakfast at 8:00 AM even though they advertise as 6:00-9:00 AM. No one was around to help with the food."