"Great place to stay in Lucerne! Very helpful and pleasant staff. Clean!
Close to the train station and conveniently located to many popular sights. Good restaurant connected to the hotel that we went to for breakfast each day.
We had the Park Triple and it was a fantastic size for 3-4 people"
"Parking was fine even in a large vehicle. Location was excellent for exploring the city, free bus travel from directly outside the hotel until around midnight. Breakfast was poor but better than nothing."
"Beware when securing room in Expedia for this property!!!!!!!!. Prices are listed on Expedia in USD$ but when you purchase they say will be in local currency according to customer support after the fact. I was billed by the property almost $1000 more than the quote. Be aware!"
"Nice staff and welcoming, good breakfast! The main issue were the dirty and stained bath towels. Need to use better detergent/bleach or get new towels. Not a pleasant feeling to see stains on both towels."
"Amazing views, thought it was extremely hot without air conditioning. Toilet was seperate from the washroom sink, so it was a bit odd. I would say the balcony and view made the experience worth it and staff was very nice and polite."
"Best spa in Switzerland, perhpas in Europe. Our front desk agent, Daria, was very courteous and warm and made our stay extra comfortable. All the amenities, food, comfy bed, and blend with nature and hiking options made our stay truly relaxing. Will plan to come back for sure."