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"All was good, cleanliness, staff, pool, brakfast"

"Yes"

"Typical Motel. Got a great deal"

"Staff was very friendly, helpful, and accommodating. Bed is not comfortable, it is like an older inner-spring style but not a quality one. Towels were too small Hair on pillow and on bathroom wall. "

"Don't judge this book by its cover. Although run-down on the outside, our room was very clean, and it was obvious the housekeeper took great care in their work. We only stayed one night, but the room was spacious and the beds were comfortable."

"The evening manager ( large man) was so extremely rude and actually condescending as I had mistakenly made 2 reservations and his verbal attitude was short of appalling! In my personal opinion he needs to either be suspended or made to take a hospitality and learn the proper way to interact with customers! The only other issue is the “continental breakfast” as there wasn’t a thing except a bowl of cereal stale doughnuts and juice and yogurt… when every other continental breakfast at least has eggs , this past experience has soured my decision to stay unless said manager isn’t working, the other employees have been pleasant and very welcoming when I stay which is usually once a month and the rooms are always clean and comfortable and that I certainly appreciate."

"We just love staying at the lodge at Angel fire. The hotel and room are always clean with ample space. The staff are all so friendly, welcoming and hard working (especially Phillip at the front desk). My boys absolutely love the pool and hot tub. And, not to mention the incredible location in Angel fire. This was our 4th or 5th visit and we have never found anything to complain about. "

"When we arrived, it took a while to get the attention of an attendant because there was no one on the office or watching the front desk. One the attendant finally came, she said the room wasn't ready (check in time was 3:00, we got there around) 3:30 because they were repairing a hole in the wall. She asked if we could come back in half an hour. I had kids in the car that needed to use a bathroom (no lobby bathroom). So we had to walk to the gas station next door. The parking lot was rough and torn up. Just seemed overall like not a good place to stay. So, even though it was non refundable, we found another hotel. Would appreciate a refund..."

"No, there was no where to check in and out at. They promised me a refund for an early check out so far never got one. No front desk, phone to call them on don’t work I emailed no response. Expedia tried to reach out they never responded to them for a refund no response. Staff was nice and very friendly. We upgraded to queen beds and only got 2 full size beds. Rooms were clean. When we showed up there was a staff room with a box on the ground out side with my room key in it. "