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"It served the purpose. Staff were a little hard to communicate with but overall very nice staff."

"Property is in good condition. Clean lobby and facilities. Excellent staff service (front desk, breakfast and housekeeping). Hot Breakfast was good. Having the sauna and hot tub was nice. Wish the hot tub was larger to be able to accommodate more people. Our room was nice and clean, having a microwave and fridge was a bonus. Wish there were more electric outlet. Thank you north star for our wonderful stay. "

"all good"

"very friendly staff and we really enjoyed our night there. "

"Our TV did not work 90% of our stay, it would turn itself on and off, and in the middle of the night twice let out a screeching noise that woke us and our dogs up. The second day it froze, we unplugged and plugged it back in and it still wouldn’t work, just gave up. Cleanliness was questionable, tub had some hair in it. Amenities were ok, the ones that worked, pool area was freezing. Parking lot was an ice skating rink, however the car was right next to it, was completely clear, with no ice. The hotel needs a remodel and a lot of different repairs, could be fabulous if kept up."

"This was such a great place to stay during ice fest! The room was generously sized, the amenities are great, the bed was so comfortable. The staff was so friendly, parking was super easy and accessible. Highly recommend! I’ll definitely be back next year! "

"Very nice hotel BUT extremely noisy and this is why overall rating is low. Why putting all this money into the renovations and not sound proof better. We stayed on the bottom floor beautiful room and view but it sounded like the family above us was going to come through the ceiling (shame on the parents no respect for other guests) I did call down to the front desk multiple times. We didn't get much sleep that night. We had to be up early for a tournament to. Pool was freezing and that part of the hotel is very outdated. I didn't eat there very expensive. Ordered pizza instead. "

" Had a medical emergency and they drove me to the hospital. Uber is not available in Munising. "

"May stay was better than I expected. Very helpful and polite. Will stay there when I visit again. Thank you. And the stuff at Magnuson Grand Pioneer and Suites. "