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"Staff were great, I appreciated the discretionary early check-in, cleaners were great, bed comfy, very spacious, lots of storage in the bedroom, location is perfect but there are some basics that need sorting out. In as much as the aparthotel looks nice, the construction quality is poor... there are noticeable gaps on the window frame leading to noise disturbance from outside, the shower is not very hot, the faucet in the sink gives oui warm rather than hot and they both take forever to get to...

"When I arrived at the hotel, they had no record of my booking. When I informed them that I had booked on hotels.com, they said that's not possible since they had stopped doing all online bookings a year earlier. I was so tired, confused, and unable to get hold of hotels.com. Afterall, my room was paid and confirmed. I asked them if I could just pay out of pocket for the night, just so I could sleep and then sort out the issue with hotels.com the next day. I got a room with no space, leaking...

"The location is central, near the AU HQ, the personnel is very welcoming and very courteous. The premises are very clean. On the downside there is no option for breakfast. Though they do offer a good coffee "

"Actually, a nice apartment, with full kitchen, living room with desk/working area, and separate bedrooms. Good Wi-Fi, plenty of outlets. Very comfortable for resting or working Great for an extended stay The room was spacious and very well equipped! A true modern hotel room with all the amenities one expects from a first-rate establishment Aside from that the staff sure know how to delight their customers! Great service. Genuine care! Thanks for the operation manager Mr. Fiker was beyond my...