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"THIS HOTEL HAS ONLY 1 PROBLEM IN THE LIGHT/RED WOOD SECTION. THE PLACE SMELLED OF MOLD. THE CARPET IN THE HALLWAY CARRIES A MOLDY SMELL. MY FIRST ROOM THERE IS MOLD IN THE BATHROOM TILES. MY ROOM WAS CHANGED BUT THE MOLDY SMELL PERSISTS. THE SMELL IS IN MY LUGGAGE. I WAS ALSO COUGHING ON OCCASSION. OTHER THAN THAT BEST SERVICE BEST STAFF BEST FOOD. KIND PEOPLE. THE MOLDY SMELL IS MY ONLY COMPLAINT. SO FOR ENVIRONMENT WHICH IS NOT A CHOICE IT IS A ZERO."

"Check-in took longer than expected. The receptionist seemed disengaged, with no eye contact and poor communication, though the process was smooth once the host ( Nana Ama) arrived."

"I had a wonderful stay and would gladly return! From the moment I arrived, Bharati, Perry, Michael, the security and most of the staff were warm, professional, and genuinely helpful, making my stay amazing and stress-free. The room was spotless, beautifully arranged, and very comfortable. I appreciated the peaceful atmosphere throughout the property. The location was also very convenient, with easy access to nearby attractions and dining options."

"The staff was very pleasant and helpful and the hotel clean"

"Can"

"Good location Nice staffs"

"Hotel is in a great location. Not far from the airport. So you will hear flights overheard. Lovely reception area. Check in was quick and straightforward. Special mention to Kekeli and Bismarck. Great breakfast choices. Staff were superb, so helpful and very pleasant. Room was clean. Very spacious and aircon worked very well. The Atrium area and bar is great. The pool area is small but a nice extra bonus. Will definitely return. "

"The staff at check in were not at all friendly or helpful. Housekeeping came to our door more than once a day to disturb us because they had supplies stored in the room we booked. Kitchen appliances that were listed in room were missing (no blender, no knives, the toaster could not be used because it kept tripping the circuit breaker)"

"Very Disappointed!! Stayed at Best Western for 3 days. Upon arriving and being shown the standard room we booked, I was ready to immediately book at a diff hotel. The room smelled of roach spray and was VERY Dimly lit. Since we arrived late, the chances of that were slim. So, we asked for an upgrade. The premium room looked better (no smell) but this room was also VERY dated and cleary not being maintained. On second day, we saw a few roaches and little flies in the bathroom tub. The safe did not work and they did not have someone address it until our last day. The refrigerator had a lock on it??? The hallways on floors above lobby were VERY dimly lit. Carpet was quite old, dust was in corners of floor and walls in the room. Before travelling, I always do research on interested hotels. I even do a google earth search to see recent views of property & streets....I could find nothing on this hotel. Should have known something since this is the only hotel where I couldn't find this info. BEWARE-Do not believe the pictures on website. They clearly were taken shortly after hotel opening in 2010. The hotel is quite rundown. The lobby, restaurant and pool area looks decent but that's it. I will say - most of the staff were very pleasant BUT I WOULD DEFINITELY NOT RECOMMEND THIS PLACE!!"