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"Rooms are quite good, clean, plenty of space (twin room). Staff were excellent. onsite Lawson is always a bonus. Free 5 min bus service every 20 min to Narita Airport is great, recommended."

"Quiet and serene."

"This hotel was amazing. The room was very clean, the staff was very helpful and courteous, there’s a 7-11 on the lobby floor to get all your drinks and snacks. The buffet was delicious the staff was courteous and friendly. The only drawback was the location, it’s about a 1.5 to 2 hour train ride into Tokyo. The Narita train station is about a 30 minute walk from the hotel, or the hotel has a free shuttle service to the train station, the local mall and to Narita airport. I would highly recommend the hotel to anyone wanting to experience Tokyo."

"Location"

"Friendly and helpful staff. Nice breakfast. Overall great experience. Garden was a highlight ☺️"

"Hotel was convenient for airport stop over. Free airport bus is a bonus. Staff friendly and helpful. Room clean. Only negative Fridge was noisy. "

"The hotel rooms are in much need of an update. The amenities are very good with a Family Mart on site."

"Staff were all really nice and helpful. As soon as we checked into the hotel, we were given our luggage shipped from Kyoto. My sister raved about the steak at the buffet. I enjoyed the pasta. Airport bus was really convenient. I think there's a bus that takes you to the Aeon shopping center too. There's a good drug store, a souvenir shop, and convenient store. The laundry machine room was a bit far away from my room (separate wings). About 500 yen for a load with soap preloaded. The rooms were really spacious. The bathroom was simple and outdated and had what looked like rust stains."

"Very good breakfast and very beautiful dining area. Very good bed with 2 pillows provided, which is very rare nowaday."