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"Great location "

"They dont provide bottled water in the room. Sheets smell not clean. Disappointing for a "4-star" hotel. As in not 4 star. Bare essentials only."

"Clean rooms and very helpful and respectful staff."

"Excellent modern accommodation, really good location "

"The hotel is in a great location. Definitely pay for the park view rooms as it is beautiful and the view the other way overlooks a roof top in disrepair. Breakfast was very good. Easy walk to the underground station as most touristy spots are a few stops away. Kensington High Street has a lot of options for food and is clean. Front desk staff very helpful and pleasant. I recommend staying here is you want to stay in the Kensington area."

"Just perfect "

"The staff and main floor were excellent. The room left a lot to be desired. Stained floors and a broken sink greeted us. The bed was fine and it was mostly quiet. Disappointed in the room quality but the rest is fine. "

"Breakfast was very plentiful and fresh. Had separate ordering for food allergies especially gluten free "

"Room was dirty, suspicious stains in odd places. Brown/red stain on curtains and near bottom of mattress. No A/C, fan was included in closet but coated in dust. Toilet would not flush most of the time, occasionally it succeeded. Random food on the floor of lobby. Based on above experience, did not order their breakfast."