Search Historic Hotels in Saint Mary

"Stay was awesome!! Everyone was kind and pleasant! "

"I rarely write reviews, but future guests considering this hotel in Ocho Rios should know what we experienced. We stayed here during a Christmas holiday vacation, but it became one of the worst hotel stays I’ve had. During our stay, the hotel shut off the water to the entire property — not low pressure, but no running water at all. That meant no showers, no sinks. What made this even worse was that the hotel never warned guests this would happen. There was no notice or communication. At the same time, the hotel WiFi did not work for our entire stay. For international travelers staying in Ocho Rios, reliable internet is a basic necessity, yet this hotel could not provide it. When we tried to speak with hotel staff and cancel the remainder of our stay due to the lack of basic utilities, no attendants were available to help us. The security on property could only help to their extent. Office staff were completely unavailable when we needed assistance over the holidays. Afterwards, the hotel blamed a recent hurricane. However, we stayed at other hotels in Jamaica during the same trip where both water and WiFi worked perfectly. At no point before or during check-in did this hotel communicate that these services would not be available. The hotel has also refused to offer compensation or respond to calls about a refund. No water. No WiFi. No communication. Extremely disappointing for a hotel stay during the holiday when guests are paying premium rates."

"Great place to stay in New Kingston. Lovely hotel w a great breakfast (esp the Jamaican breakfast dishes). We had to wait 45 mins for our room to be ready when we arrived at our check-in time (3pm) - while the lobby area is really nice, I wish they had offered to hold our bags and let us hang out in the terrace bar or other guest-only areas while we waited, or given us some idea of how long the wait would be. Other than this initial wait, staff were really great. The standard king room is nothing special (our view was to exterior stairs and tarped roof area) but loved spending time at the cabana pool area and the sky bar."

"Rooftop bar and restaurant was great. Staff were friendly, polite and helpful. Wish we could have stayed longer. "

"I enjoyed the stay overnight and appreciate the cultured design. I felt safe ."

"It was good. Thank you to the staff who made it extra special. "

"Parking was a breeze "

"The hotel was neat clean and inviting. The reception area had a pleasant fruity aroma and was nicely decorated. The room was clean and pleasant. Breakfast was included and was excellent which gave us a good start to our day. The staff was pleasant and the amenities were fine. Hotel location was central and convenient."

"Had a really nice ambiance, cozy rooms but very few of the staff were not pleasant."