Tìm khách sạn ở San Andrés y Providencia

"This is one of the nicer hotels in San Andrés. It is not beachfront, but the beach is only a short walk away, which makes the location convenient. The staff was kind, and the breakfast buffet was good. Those were definitely positive parts of the stay. That said, the hotel needs better maintenance and stronger attention to detail. The rooms did not feel as well cared for as expected. The bed bases were dirty, and we rented a suite that was missing one of the glass shower doors, so water came...

"I really enjoyed my time here. The staff were pleasant and welcoming. They were very helpful. I did not take full advantage of the amenities but I would definitely come back and stay here again."

"Limpeza y comodidad"

"Todo de excelente calidad, buena ubicación y excelente servicio al cliente"

"The hotel itself was lovely, and overall I enjoyed my stay. However, I felt the online photos were somewhat misleading. I paid for two balcony rooms with ocean views, but neither room had the full ocean view that was advertised. Instead, both rooms only offered a partial view of the ocean. Considering the amount of money I spent on two rooms, I did not feel the accommodations justified the price. My other complaint is the elevator situation. There is only one elevator for the entire property,...

"Great servive, facilities and breakfast"

"Excelente ubicación, comida restaurantes y desayuno 💯 solo algunos aspectos a mejorar ; el área de la piscina no lo abren si llueve , entonces no hay nada más para hacer en el hotel , el jacuzzi no lo pudimos usar por qué es solo para eventos especiales y por último me hubiera gustado desayunar al aire libre o tomarme un café , pero el lugar lo abren 9 am y yo iba al restaurante desde las 7 am , no podía esperar 2 horas . Entonces si madrugas debes desayunar en un restaurante cerrado"

"location was excellent and staff was friendly and helpful. the property is in desperate need of repairs and updates - - - for example, the tiles on the deck were broken, my sink did not drain (they fixed it), the air conditioning was weak, and the furniture showed lots of signs of wear. for this price point, there should be wifi in the rooms, not just in the lobby"

"The room was flooded one night that was raining. And breakfast that it was includes they gave you what they wanted"

"El hotel parece que es relativamente nuevo. Las cosas por mejorar son: - Poner colgaderos para las toallas en los baños, literal no hay nada para extenderla para secar o mientras uno se ducha. - entra demasiada luz del corredor en la noche al cuarto. El desayuno estuvo variado los tres días que estuvimos. El servicio estuvo 8/10."

"Great experience and a nice location. Easy access to everything but away from the crowds. I’d stay again!"

"Need more entertainment and dtink options"

"Not like the pictures Unprofessional staff Room sheets dirty, room in a poor condition Phone did not work Poor WiFi signal in the room"

"Had I known I will have a room without a window I would have never booked the stay. It’s not a hotel and definitely not 4 star as it states online. The place was sterile and clean but the sheets were half way stripped down when I got there and it is one of the most depressing places I have ever stayed. I would not stayed again for the money I paid."

"I am extremely disappointed with my recent stay. I had stayed at this location before and enjoyed it, but this experience was completely unacceptable from start to finish. The first issue happened at check-in when staff gave my fiancé a difficult time checking in. Things only got worse from there. On Friday night, there was no hot water. I attempted to address the issue with staff, but no one seemed to care or provide any meaningful assistance. Unfortunately, the hot water issue continued...

"There was a maggot in my salad. The room was clean, the staff were helpful. The sink in our bathroom was cracked. Which made on of the faucets/taps leak in our bathroom, there was water all over the floor. We did not know there were two parts to the hotel. The old part and the new part. The elevator in the old part had no air conditioning, it just blew hot air. The new part of the hotel looked a lot better there was air conditioning in the elevators. The food was very limited in terms of...