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"El mejor sitio para alojarse en Madrid. "

"Good location, decent sized room for 3 people and luggage, clean, friendly and helpful staff. "

"Clean room, good location. friendly staff"

"Perfect location! Walking distance to a lot of restaurants, shops & museums. The staff is what really made me fall in love with this hotel. They are super kind, attentive & are willing to go above and beyond to make your stay enjoyable. I recommend this hotel to anyone who is looking for a memorable stay! I will definitely be returning soon! "

"In the evenings there are 3 restaurants with a nice variety. Also, room service. We went to restaurant on the second floor and were seated and given menus BUT when we wanted to order we were told we had to leave and go eat in the restaurant on the first floor. Very Rudely told. there were other people sitting there eating...no explanation just we don't serve that here.... maybe it was the time...but why give us a menu that you aren't serving. The down stair restaurant is more for evening dining and more expensive meals. Was not expended. Even a smile would have helped or an explanation. We speak perfect spanish so wasn't lost in translation. Otherwise an amazing hotel. Clean and comfortable. Reception was amazing. Also so thankful for the shuttle bus, although not easy to find section G at the airport. No signs on the inside. We were quike a group of confused people worried we were waiting in the wrong spot. "

"Beautiful hotel "

"Sadly the exception- the member of staff had a real attitude towards us when we checked in . Perhaps this was because we were wearing football shirts for Newcastle United."

"Breakfast was amazing - even had green juice. Room was lovely. Location is fab. "

"Beautiful place and very customer service tha best"