"Expedia stinks!
I'll never use your company again! The Lafayette Hotel was wonderful but our stay was going to be terrible because you would not let me change rooms! The front desk clerk is the person who saved our vacation in spite of your incredibly obstinate refusal to do anything!"
"Wow! I am not getting impressed easily, but when I entered in my room, everything smelled like new and it the room was immaculate! If I could, I would give them 10 stars!
The front desks staff were very nice and friendly.
I will definitely come back. "