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"The pillows were poor and the bed not very comfortable otherwise the hotel was good. More choice of food"

"Booked for graduation at Glasgow University. Very convenient for thepurposes of my visit."

"Staff were very friendly and helpful,on reception. However, I don’t appreciate having someone knock on my door at 0800hrs and find it’s housekeeping , because they are busy and want to clean my room. I did decline and Told them to leave my room, just empty my bin. I went for a 0900hrs breakfast and they must have been short of staff as there was no bread, coffee machine was empty and no cutlery readily available. The following day was much improved and there were no problems and plenty of...

"We were really disappointed on arrival as the hotel was covered in scaffolding and the entrance looked much more like a 1970s multi-storey carpark than a 4* hotel. The stairs (the lift was out of order), reception area and room were very dated. The soundproofing in the bathroom was non-existent (my wife could hear everything next door). Having said that the beds were comfortable, the staff were friendly and the breakfast was ok."