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"The stars of this hotel are the staff. From the moment we arrived, welcomed with a drink and nibbles, to our departure, the staff were so lovely. Ready to help with any information required and suggestions to make our stay special. The beds were the most comfortable of our whole trip, with lovely pillows we slept very well."

"The hotel is not new but it is clean and has delicious breakfast, especially pho and eggs. The staff are the best thing and the reason I give it a high score. Jimmy and Sulli are extremely friendly and enthusiastic. Jimmy introduced me to all the points of interest on the map. He also introduced many quality tours at very good prices. Unfortunately, we had planned a long time in advance and had booked all the tours already."

"Great location (neat street and not far from night market), seemed ok for the amount I paid (not as good as the picture). Staff friendly and helpful. Lots of outside noise but I guess that Ha Noi all over"

"Good for value hotel. Buffet breakfast excellent. Staff friendly and attentive. "

"Good hotel and great service "

"Very affordable hotel with a great location. The staff were awesome and even allowed us some flexibility with our booking. They also gave us a great deal on a Halong Bay cruise. "

"Hi recommended hotel, very comfortable and valuable. We had a great time at the hotel, just a bit pity that we couldn’t stay more due to the rooms are fully booked. We will be back in the future for sure. "

"The hotel was very good but they have problems with the doors.when everyone close the door vas very loud. During the day was not a problem but night time and early in the morning was not very pleasant to hear the loud noise of the door. All others staff was very friendly and helpful when we need help."

"The staff were friendly communicates all the details in advance. So everything was smooth."

"Excellent location in the middle of old quarter, and the staff were really friendly and welcoming! The breakfast was nice and rooms a good size. The pool is ok, but it’s s shame the pool/rooftop bar wasn’t open - we ended up taking the beers from our mini bar to enjoy on the roof for sunset! "