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"The location is great, the hotel is so charming, the service was great and the food too"

"Hacienda Kaan Ak was a fabulous experience and stay. This was mainly driven by the caring and humble staff that work there. The staff keep the heart beating of the hacienda. There is so much more potential for the grounds itself and I wish it and the owner well in continued development of the property "

"I was somewhat disappointed in this property. Food was excellent in the restaurant. But the room was showing some wear. And the stairs and hallways were very dark and didn’t have railings. The AC blasted out so I had to keep turning it off and then got hot. "

"Great staff, great room, and perfect place to spend a few days in Merida. Definitely coming back!"

"Marvellous hacienda with fantastic service, in a paradisíac and quiet nature ! "

"Beautiful property "

"Great place"

"Guillermo was the nicest, sweetest and most competent server we had on our entire trip. Hold on to him, he’s a treasure !"