Khách sạn gần Hồ Douglas tại

"The hotel is well situated right off I40. The breakfast is ok. Needs to have more of a variety and freshness. Like fresh eggs and fruit! Too many carbs for my taste. The elevator broke on the last day. Felt bad for housekeeping and the handicapped. Had an incident with front desk clerk that told us to keep our two year old grandson quiet because she could not concentrate. He was excited to see us but was not misbehaving. He’s only a baby!!!! She had the nerve to say that to us, but yet...

"Clean room, ample safe parking. View of the Smokies was great. Check-in smooth."

"Great gesture, pet friendly."

"Property is being renovated but it was clean and the staff were exceptionally helpful."

"There was dead bugs in my fridge and on towels. The staff didn’t care. "

"We found cockroaches in our room "

"Excellent stay"

"Worst experience I ever had at a hotel staff was extremely rude. Can't even take a bath because the hallways flood found a adult toy in my drawer wouldn't even let me stay an extra 10 minutes after checkout time to wait on my ride, an absolute overall awful stay. The only person that was nice in there, was Dylan he needs a raise "

"The knob on the microwave was broken. The water on the bathroom wouldn't turn off all the way. The door wouldn't shut all the way. And the " Free" breakfast was a joke there was a waffle maker but no mix or much of anything. It was a very sad experience "

"parking was OK and room was clean. When we checked in the 2nd time, first time room was not ready, was told they had a broken water pipe so did not have water for a few hours. around midnight some one was gunning their car to make it back fire and then around 2:15 AM some men decided to chat in the hall way till around 3AM. So did not have a very restful sleep "

"The perimeter of the hotel was dirty but not as dirty as the rooms. My room had stains everywhere so i left. "

"The evening staff was amazing! She warmed cookies before we went to bed one night and even put them on a plate for us. Place was very clean! I’m the crazy mom who checks for cleanliness and bugs, and this passed with flying colors! Lastly, the breakfast was super yummy with so many options to feed even the pickiest eaters! "

"The staff was so kind and the room was very clean and orderly. We also loved the breakfast! However, upon arrival, the front desk staff gave us very clear rules about not smoking on the property (which we don’t smoke, so we were fine with) However, when we got to our room, it clearly smelled of cigarette smoke. We did not book a smoking room. We had two small kids and we got in extremely late. They were already asleep in the room so we didn’t request to change rooms. But the smoke smell was...

"Enjoyed the stay.Was nice and quiet . Would Definitely stay again."

"It was a great place would recommend "

"Greeted immediately by the kindest front desk staff, room was very clean and check out was effortless! 10/10 stay :) "

"The room was extremely outdated. There was mold in the bathroom, the bathroom door was filthy. The handle for the shower almost fell off. Had to hold it in place to make it work. Although the room had a refrigerator microwave, the refrigerator was making a lot of noise, never used the microwave so I don’t know if it worked or not. The hairdryer was an electrical hazard. The electrical plug was cracked, and the covering on the air dryer itself was also cracked, exposing wires to the point where I...

"Nice, clean, quiet and new!"