Khách sạn Khu phố Downtown Greenwich , Greenwich

"I enjoyed the hospitality provided by the staff."

"Our stay was perfect! Clean hotel, excellent staff, great food and snack options. Perfect location!"

"Nice"

"This was a quick one night stay so not a lot of ammenities were used. The room was large and spacious, clean and the bed was reasonably comfortable. Breakfast was offered but we did not take. Recommend this place."

"⭐⭐⭐⭐⭐ Excellent stay! The staff was friendly and welcoming, the room was clean and comfortable, and the entire hotel was well maintained. Everything exceeded my expectations, and I would definitely stay here again. Highly recommend!"

"The location and property were wonderful. The majority of the staff were friendly and polite, but the staff behind the check in desk could really use some classes on customer service and professionalism in the hospitality sector. Over my stay I had the opportunity to speak and overhear a total of four front desk employees. Not a single smile, no welcome or good afternoon…just basically gave off the impression that they hated their job and didn’t want to be there. The staff who prepared the...

"."

"The good part was that the room was clean. The hotel structure itself seemed to be crumbling. Pool and deck & outdoor pathways had broken pieces of concrete. To get to the second floor from parking lot, we needed to navagate a steep hill and then broken walkway. That led us to a disgusting stairwell and door entry to the floor. We arrived at night and upon entering the hall it looked like the floor was bare concrete. It was, actually brown & green bands of carpeting that were hideous....

"The staff were very nice and helpful but the rooms smelled absolutely terrible. We had three rooms and each room smelled weird in a different way. The walls were also thin so you can hear what’s happening in the room next to you."

"Complete dump. Filthy, broken down, and terrible service.I booked this place for a multi-night stay but only ended up staying two nights (July 19 and 20) due to the horrific conditions. I messaged ahead about a flight delay, but upon check-in, the front desk manager told me I couldn't use the elevator on my first day. I was forced to haul all my heavy luggage outside the building and up the stairs after a long-distance flight.The initial room looked nothing like the photos online and was...

"Clean room, quiet floor , staff was pleasant. However no comp breakfast only complimentary tea & coffee."

"Great design and very well furnished and super clean. Accommodations exceeded expectations for upscaled feel. Thanks."