numa | Artol Rooms & Apartments sits in Stadtbezirke 01, where guests connect with reliable in-room WiFi while enjoying practical conveniences. The helpful staff provides luggage storage and express check-in services that make arrivals smooth after exploring the city.
Located in Stadtbezirke 01, a neighbourhood in Düsseldorf, Numa Düsseldorf Artol is near the airport and near a boardwalk. Theatermuseum Dusseldorf and Rheinufer are local attractions and those in the mood for shopping can visit Konigsallee and Bolkerstrasse. Looking to enjoy an event or a game while in town? See what's happening at Merkur Spiel-Arena or Tonhalle Concert Hall. Visit our Düsseldorf travel guide
This smoke-free aparthotel features laundry facilities, express check-in and express check-out. WiFi in public areas is free. Each apartment offers free WiFi, premium bedding and a Smart TV with digital channels. Other amenities that guests will find include a coffee/tea maker and an electric kettle. Weekly housekeeping is available.
Numa Düsseldorf Artol offers 66 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch Smart televisions come with digital channels.
Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a weekly basis.
Breakfast to-go available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 19 for children
Bedrooms
Hypo-allergenic bedding
Premium bedding
Bathroom
1 private bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
43-inch Smart TV with digital channels
Laundry
Laundry facilities
Comfort
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
Free bottled water
Iron/ironing board on request
Luggage storage
Safe
Virtual front desk
Weekly housekeeping
Location highlights
In the city centre
Near a metro station
Near the airport
Near the boardwalk/promenade
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
1 building
6 floors
66 units
Built in 1951
Eco-friendly cleaning products used
Eco-friendly toiletries
Individual decor
Individual furnishings
LED lighting
Recycling
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Check-out
Check-out before 11 AM
Contactless check-out
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Lock the doors
Access methods
Access code, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for to-go breakfast: from approximately EUR 19 for adults and from EUR 19 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Düsseldorf Excelsior
Düsseldorf Hotel Excelsior
Excelsior Düsseldorf
Excelsior Düsseldorf Duesseldorf
Excelsior Düsseldorf Hotel
Excelsior Hotel Düsseldorf
Hotel Düsseldorf Excelsior
Hotel Excelsior Düsseldorf Duesseldorf
Novum Excelsior Düsseldorf Duesseldorf
Novum Excelsior Düsseldorf
Hotel Excelsior Düsseldorf
Novum Hotel Excelsior Düsseldorf Düsseldorf
Novum Excelsior Düsseldorf Düsseldorf
Novum Excelsior Düsseldorf
Hotel Novum Hotel Excelsior Düsseldorf Düsseldorf
Düsseldorf Novum Hotel Excelsior Düsseldorf Hotel
Hotel Novum Hotel Excelsior Düsseldorf
Hotel Excelsior Düsseldorf
Frequently asked questions
Is Numa Düsseldorf Artol pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Numa Düsseldorf Artol?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Numa Düsseldorf Artol on 9 Mar 2026 start from 2.931.804 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Numa Düsseldorf Artol?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Numa Düsseldorf Artol?
Checkout is at 11 AM.
Where is Numa Düsseldorf Artol located?
Located in Stadtbezirke 01, this aparthotel is within a 15-minute walk of Hofgarten and Konigsallee. Theatermuseum Dusseldorf and Museum Kunstpalast are also within 10 minutes. Sternstraße Tram Stop and Nordstrasse U-Bahn are within a 2-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Numa Düsseldorf Artol Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.2
Location
8.2
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 169 out of 570 reviews
10 - Excellent
169
Rating 8 - Good. 260 out of 570 reviews
8 - Good
260
Rating 6 - Okay. 92 out of 570 reviews
6 - Okay
92
Rating 4 - Poor. 35 out of 570 reviews
4 - Poor
35
Rating 2 - Terrible. 14 out of 570 reviews
2 - Terrible
14
Reviews
10/10 Excellent
Felicia
10 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Bed and pillows were super comfy, spacious and well-kept all around. Shower drain was clogged initially, but staff helped us fix it and it was fine after. Great value stay overall!
Felicia
Stayed 6 nights in Jun 2025
10/10 Excellent
Sean
7 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great accessories in each room - Nespresso coffee machine among a few others.
Sean
Stayed 2 nights in Feb 2025
10/10 Excellent
Marvin
26 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
By my mistake, i ordered BF. Otherwise, very quiet and convenient stay
Shoji
Stayed 3 nights in May 2025
10/10 Excellent
Shoji
22 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
I don't like city center of large city but here new area is much quiet and safe compared to hotel area in downtown.
Shoji
Stayed 3 nights in Oct 2023
8/10 Good
Hilal
5 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is very nice and very clean. So there is nothing to say about the rooms and their cleanliness. However it’s very sad that the doors and walls are so thin that you can literally hear every small noise in every room nearby. Thin walls and heavy chairs are also a bad combination cause every time me or anyone else was moving a chair it sounded like we’re having a renovation. I know it’s hard to make walls thicker but thicker doors are quite easy to get cause we were staying next to the elevator and every time someone was using it we woke up cause of the noise. And also there is no sense in forbidding smoking on balconies. We literally upgraded our room so we don’t have to go downstairs to smoke all the time. There is a high potential to be an excellent hotel. Maybe you should work on it cause most of the reviews are complaining about the same thing.
Hilal
Stayed 2 nights in Feb 2024
8/10 Good
nicola jayne
29 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean and a good size with balcony on 5th floor. Breakfast was filling and around 15 min walk to main station, old town and the Rheine
nicola jayne
Stayed 4 nights in Oct 2025
10/10 Excellent
Jessica
12 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice room with handy kitchenette.. good connection with subway and tram.. walking distance to centrum.. overall a good room to stay at when you visit Düsseldorf..
Jessica
Stayed 3 nights in May 2025
10/10 Excellent
ming hei
22 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
24/7 whatapp reply is really helpful in foreign country
ming hei
Stayed 5 nights in Oct 2025
10/10 Excellent
Shoji
18 Dec 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice apartment in Dusseldorf for long stay
Shoji
Stayed 2 nights in Dec 2023
10/10 Excellent
Wesley
15 Jan 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good price x benefit balance. Excellent location, nearby parking lots and train station, also located to a very nice neighborhood with night life. Good for families also.
Wesley
10/10 Excellent
Shoji
24 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
My favrite stay in Dusseldorf. This time laundry dryer was out of orde.
I had a problem to get pin code though I checked in advance with a succsessful message. Poor instruction and slow reply by Whats up
Shoji
Stayed 3 nights in Sep 2024
10/10 Excellent
Ivan Moran
11 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy recomendable, todo perfecto
Ivan Moran
Stayed 3 nights in Nov 2025
10/10 Excellent
Aleksander Aaser
9 Nov 2025
Liked: Cleanliness, amenities, communication
Fin plassering. God seng og puter. Kort avstand til Altstadt og butikker. Stille og rolig område
Aleksander Aaser
Stayed 2 nights in Nov 2025
2/10 Terrible
marc
6 Jul 2025
Liked: Property conditions & facilities
Disliked: Communication
* online Einchecken ist so kompliziert wie nirgends, ohne jeden Mehrwert;
* mit dem anbiedernden Geduze soll vmtl. die fehlende Komponente Gastfreundschaft kompensiert werden;
* Zimmer war nicht wirklich sauber (Haargummis hinter der Tür, alte Kaffeekapseln in der Maschine);
* Klimaanlage mit Schlauch, die man aus dem angekippten Fenster führen muss sind unsinnig und umweltschädlich;
* die Lage ist vielleicht praktisch, aber der Lärmpegel die ganze Nacht bei geöffnetem Fenster nahezu unerträglich - die Ohrstöpsel auf dem Nachttisch sagen wohl alles;
* ungastliche Lobby, mit vergitterten Bereichen - Urlaub in Guantanamo?
# Fazit: never again!!
marc
Stayed 1 night in Jul 2025
8/10 Good
Claudia
21 Jan 2025
Liked: Cleanliness, communication
Zimmer ok wenn man Glück hat?!
Schönes großes Zimmer (L), gutes kingsize Bett. Glück gehabt, das Zimmer war zum Innenhof, sonst Straßenseite sehr laut!
Nachteil: das Bad war schrecklich, alte gammelige Duschkabine. Bilder auf Homepage zumindest für dieses Zimmer falsch! Frühstück 👎
Claudia
Stayed 2 nights in Jan 2025
4/10 Poor
Luis
18 Nov 2024
Disliked: Cleanliness, communication
pésimo check in
Terrible el check in porque no hay una persona que esté antendiendo sino que dependes de que te llegue un código pin que nunca recibí, entonces me tocó estar 45 minutos coordinando para poder entrar a la habitación
Luis
Stayed 5 nights in Nov 2024
6/10 Okay
Sieglinde
27 Oct 2024
Liked: Cleanliness, room comfort
Disliked: Communication
Nicht ganz so glücklich!
Man geht automatisch davon aus, dass jeder Englisch spricht!
In einen deutschen Hotel erwarte ich auch deutsche Verständigung!
Unser Fernsehgerät ging nicht, deshalb wechselten wir in ein anderes Zimmer! Dort hatten wir dann keinen Balkon mehr, den wir aber mit gebucht hatten und bezahlten!
Sieglinde
Stayed 4 nights in Oct 2024
10/10 Excellent
KEMILEE
27 Apr 2024
Liked: Cleanliness, room comfort, communication
좋은 위치, 편리한 교통. 산책할수 있는 공원, 모든 조건이 완벽했습니다.
가깡이 있는 수퍼마켓 및 식당을 편리하게 사용했습니다.
짐 보관을 할수있는 락커가 사용하기 용이 했슴
KEMILEE
Stayed 9 nights in Apr 2024
10/10 Excellent
Josefine
9 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Sauber, gute Anbindung zum ÖPNV, nur 10 Minuten vom Hauptbahnhof entfernt. Komme gerne wieder
Josefine
Stayed 3 nights in Mar 2024
6/10 Okay
Dorthe
2 Feb 2024
Liked: Cleanliness, room comfort
Disliked: Communication
Fint hotel, besværlig kommunikation
Fint hotel og beliggenhed.
Men vi have ikke fået fået tilsendt koder til åbne døren med. Det tog 1.5 time vis whats app, at få styr på, da hotel ikke har nogen reception. Det var super besværligt.
Dorthe
Stayed 2 nights in Jan 2024
6/10 Okay
Alexandra
31 Dec 2023
Liked: Communication
Das Appartement ist schön eingerichtet. Das Badezimmer ist für ein Luxus-Appartement allerdings sehr klein. Es gibt leider keine Spüle in der Küchenzeile, obwohl dort noch genug Platz wäre. Da im Badezimmer das Waschbecken sehr klein ist, konnte man dort auch nicht das Geschirr abwaschen - es blieb nur die Dusche!
Alexandra
Stayed 5 nights in Dec 2023
10/10 Excellent
Berta
28 Nov 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
El alojamiento es fantástico y la atencion tanto por mail como por whatts app es rapida y eficiente.