Khách sạn Eagle River

"Homeless people living in junk cars out back. Not a good environment For kids or women alone."

"Several issues that concern me. When I arrived I had asked for a room on a lower level. I was told that no changes could be made. My wife and I are in our 70’s and we were put on the third floor with no elevator. I was informed that because we didn’t request directly through this lodge again no changes could be made but she never looked at the computer screen to see. Next, we were there 10 days and our room was supposed to be cleaned every three days. That never happened. It was partially...

"I had high expectations for this resort based on its reputation and beautiful location, but the guest service experience was disappointing. Housekeeping was inconsistent. Our room was not serviced to the standard expected for a resort of this caliber, and it often felt difficult to get basic issues addressed. The biggest problem was communication. Guest Services almost never answered the phone. When calls went unanswered, the voicemail mailbox was full, making it impossible to leave a message...

"Our first room the door wouldn’t latch, so they switched us to the second room and heater didn’t work , finally the third room was good , except no remote for the TV !"

"It is a nice hotel right by a lake where the biplanes take off. Fun to watch. If you need a dark room to sleep - this isn’t your hotel, unless you bring something for your eyes. The curtains let light in and this time of year it is light for a very long time!"

"Friendly staff, clean rooms"

"12 rooms, detached from main building sitting on the Lake. Spacious and clean. Staff is totally the best. The restaurant, “Everett’s”, is one of the best restaurants that I have eaten at. Great place to stop relax, eat and play on the lake"

"Staff were excellent, room was clean and comfortable. Kitchenette was great. Good location."

"Great."

"Bed was trash, so uncomfortable, internet/TV connection was trash"

"Great stay in Wasilla! Very homely and amazing breakfast. Carol was always willing to help wherever she could. Highly recommend!"

"Ok"

"This was a great place to stay! Clean, spacious, and all the amenities you need to make meals, do laundry, and chill."

"This property is absolutely disgusting. My family booked 3 rooms and they were all filthy, unkept, and smelled terrible. My room had blood stains on the walls and lamp shade. Both beds stained blankets and two pillows smelled like urine. The patio screen, pull out bed, and two doors were broken. None of us got much sleep because we were concerned with the cleanliness and the beds, the smell, and possible bed bugs. Silver lining - no bed bugs!"

"Everywhere was dirty from the pool to the room. The main lobby carpet looked like it hadn’t been vacuumed in forever. On top of everything being dirty, the property was very poorly maintained."

"Listen to the other reviewers and avoid the Ramada by Wyndham Anchorage. The area around the hotel has issues with a homeless population. There were numerous times when entering or leaving the hotel, a homeless person was in the parking lot or on the sidewalk near the entrance screaming or acting iratically. One night of my stay, I heard shouting from my room. A woman yelling "get out I'll call the cops" and a man responding with profanities. I assume one of the neighborhood homeless found...

"The hotel is run down and in a run down neighborhood. Furnishings are old and shabby. My family of six had 2 rooms for one night …. $960 ! Simply unbelievable — I realize it’s Anchorage in early June and even a third rate hotel might get that rate… but paying that rate for this dump was painful ! NOTE: They say they have an airport shuttle. I called as soon as we got our bags and they said they’d be there In “10 minutes”. During the next 45 minutes I called twice again, and finally they told...

"The room I was given was nothing like the photos. Bare walls with cracks and picture hooks. Stains on the walls in the bathroom. The sink was rocking around loose. All the furniture was aged and damaged. The lighting was commercial tube lighting like an office or a clinic. Dusty fan and window cover. Just an absolute disappointment."

"Great place to stay for family. This isn't family operated inn. The rooms are clean and very nicely decorated in local Alaskan themes. The breakfast is yummy with home cooked plates."