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"Great customer oriented service!"

"good service and excellent location.Very convenient to take a walk to xi hu .The hotel outside looks a little bit old,but inside is very and comfortable,we enjoyed staying here and definitely will come back if we will come to Hangzhou again"

"Helpful staff and the reception is really helpful for my courier pick up. Helped me call the courier to check since I do not have local number. Nice breakfast, Huge hotel"

"Good location. "

"Spotless room, great breakfast selection, wonderful gym and pool facilities. BACIO restaurant excellent service. "

"Smooth check-in, diligent room cleaning service, helpful staff in getting taxi and providing instructions. However the restaurant Xianggong was a little bit disappointing but that is not the hotel's problem. Oh, great location to access the MixC Mall across the street!"

"Great location! Beautiful views! The room is really clean and comfortable! The staff members are all very friendly and helpful. The breakfast area is nice and quiet, foods are well prepared . Will definitely stay here again next time visiting Qing Dao! "

"Walking distance to the adjacent mall. A very comfortable stay. "

"Excellent service "