Country Houses in China

"I love the way the staff at the lobby her name is Camille Fu. She did a very good job very helpful and nice. Highly recommend this hotel and love the way how the staff treat the important guests. Thank you and see you next time."

"Clean room, most staff able to speaks basic English"

"Spacious room, great staff and a big variety of breakfast items to chose from. "

"The breakfast was good."

"Hotel is in great location, but is getting dated. Definitely not worth the price asked for the room. Breakfast was ok, but it’s more for Asian customers, if you expect something like in NY - expect a massive disappointment. Customer service was poor - definitely not what you expect from Hyatt. Biggest letdown was how wrong they got everything for my wife’s birthday. Instead of birthday dinner we got a date night package, and when we pointed them at the mistakes nothing was fixed. It’s 2 weeks now that I’m waiting for any response from Hyatt, and hope on receiving any feedback is fading. Overall, they only have the Hyatt name - and nothing else. No service, no customer care. No 5 star standards. Only the shiny outside. Major disappointment. Stay away"

"Great location, great hospitality and great amenities. The rooms look newer than the pics and the Gym is larger too (Has a Stepper, multiple treadmills, multiple freeweights, bench press, 2 cable machines, a smith machine, an enitre gym). Would come to Shanghai just to be here. "

"Good hotel"

"Friendly staff and very welcoming"

"Esoectacular el hotel"