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"Apartment/hotel is listed as 4 star on Expedia, the actual condition of the unit was in poor, old, worn and dirty condition, far from a 4 star rating. It is a 1 star at best. Visible wall cracks that were patched up with silicone, dark build up and cracks around the kitchen counter, bathroom sink and shower stall. Mismatch and dirty looking furniture shanked in when sit down. Pictures are also misleading where many photos show a much newer unit with potentially fake reviews. After sending them...

"The hotel is clean and the staff is very friendly. The hotel is close to Forbidden City, walking street, shopping mall … We had a great experience during our stay at this hotel."

"Great location, great staff and great room! I felt safe and the location was great for us as we were able to get around pretty efficiently. The staff was also very kind and made sure we had everything we needed."

"Great service!"

"Nicely located on top of a big shopping mall with lots of food choices. Subway and bus stations are in front of the door. Nice view on 48th floor with a good kids play area."

"Room was spacious with nice river views. Conveniently located and walkable to a lot of scenery places and restaurants!"

"overall, the hotel is very good."

"The staff always smiles; they are very helpful. Fruit punch with ice is available to any guest walking in, just enough to cool down a thirsty tourist from outside. What I like most is the available in room laundry machine and dryer. In addition, the bathroom has natural night and nice view."