Khách sạn East Syracuse

"Breakfast was hot and fresh. Room smelled good and was clean. Friendly staff!"

"We enjoyed our long weekend stay in Suburban Studios. The rooms are spacious, the linens and towels are clean, the amenities are very useful.Thanks to the helpful female weekend staff who helped us with AC and internet issues. We appreciate your responsiveness. "

"Clean"

"No accessible door. There was an empty Pepsi bottle in our room and no light bulb in one of our bedside lamps. There was a large water bubble on the ceiling above the bed, the heater was falling apart"

"very good deal if you have to go to the hospital at 6 am!!"

"Hotel was older but well maintained. "

"Great "

"Parking was safe and breakfast was ok."

"Booked a king suite. However, the toilet didn't flush and there was dirt in the bathroom sink, so we had to change rooms. The setting is very close to a freeway and there is construction on one side. The staff were helpful in getting us another room where the toilet worked, but it was not a suite."

"No rooms ready at check in time. Then, no a/c because the building was still in heat mode. Service recovery= open a window. Room 82 degrees. Every major hotel I’ve ever stayed at can do heat or cooling as needed anytime. Not sure why this modern hotel can not in 2026. On the flipside, the breakfast was first class and made up for the hot and humid night. "

"The place is very run down. Garbage overflowing in receptacles outside and garbage littered the grass. The attendant was nice. But the room was just gross. Couldn't even relax or even sleep in there. The stench of cigarettes was down right nauseating. Our eyes and noses were stinging. Sheets and pillow cases were dirty with holes in them and makeup on the cases. Smelled really bad. Floor was dirty. TV wasn't even plugged in and they left half the lights on in there which felt odd. Everything was...

"Room was nice. Parking was great. Pets were allowed. Swimming pool and gym were nice also. Staff was exceptional! Emily was wonderful. I did not like the breakfast, the water pressure or the fact that we had a suite and the bathroom had to be accessed through the bedroom and not the sitting room. This was an inconvenience because we were traveling with a teenager. Otherwise, Great!!"

"Traveled to see my grandson at Syracuse University. Very clean, very welcoming. Good experience, highly recommend!"

"No shampoo or conditioner. Room was dirty. No maid service for visits of less than three days. Smell of pot was pervasive throughout the hotel. Peeling bathtub. Only one chair in room. Very loud all night. No rules enforced. Staff was delightful. "

"My stay at Candlewood Suites East Syracuse was excellent from start to finish. The room was clean, spacious, and well-equipped with a full kitchenette, which made it feel like a home away from home. The bed was comfortable, and everything was well-maintained. The staff were friendly and helpful, always ready to assist with anything needed. I especially appreciated the quiet atmosphere, which made it easy to relax after a long day. The location is convenient, with easy access to nearby highways,...

"When I arrived after four hours, they told me there were no rooms available. They are not professional at all"

"Cleaning great, ac perfect, parking little crammed but perfect for the construction situation. "