Khách sạn El Zapote

"Very clean and professional staff"

"Habitacion limpia, personal amable, desayuno aceptable, bar con poco variedad"

"The hotel was average, the room looks old not very clean maintained the drain smell, the bed umm, average. I had to walk kind of far to check in and check out. Check in understanding, but check out...not necessary...others hotels(better than this one)just have to leave and drop off the key in a box. The reception phone # provided didn't work.I liked the breakfast menu, lunch and dinner not impressed. I liked the all inclusive drinks because able to get beers,however I don't drink. The pool...

"Bar staff and breakfast staff were accommodating "

"The rooms are very basic. Towels and bedsheets very clean. There is a pool. Also shopping center is in walking distance. What I didn’t like, not close to the beach."

"No comen"

"Room was immaculate and pool lovely. Would be helpful to have mosquito deterrents. Food was good. Note beach is 200m walk away and not good for swimming."

"First impression upon arrival was that the hotel is old and has not been renovated in a long time. The rooms were not nice at all. All the common grounds and outdoor amenities were a lot nicer. We enjoyed our time outside of the hotel room. The staff was extremely friendly and made the stay a lot more pleasant. Food was ok and the DJ by the pool was cool. The sunsets were beautiful. I personally would not come back to this resort but we made the best out of our trip and appreciated the outdoor...

"Para el precio esperaba en mejores condiciones de las instalaciones, veo que le falta mantenimiento en general, excepto las piscinas que se encuentran muy bien. Con el check in todo bien, el check out mal una persona con cero idea de servicio al cliente. Además el servicio de cable no funcionó nos ofrecieron que llegaría el técnico y jamás se apareció. La ubicación y amenidades bien, el desayuno que incluye no es buffet solo te sirven una vez y si quieres algo mas es con un extra."

"Great stay and the attention was good. Just one thing there is no bar area. You order and they bring it to you. "

"Very nice place we all enjoyed staying very neat and cozy "

"Not a access to the beach "

" Yes the pool was clean and enjoyable I had ocean view it was very beautiful."

"Breakfast good , staff was really polite and friendly. Especially a lady which her name it’s Maria ,she always have our room clean and neat . Air conditioning, good "

"We stayed at las olas villas in December 2024 and was great. We decided to go back and stay there again last April , I understand the weather is different during winter , but the place was horrible , apparently the night before our check in rains a lot and was a flood, was all wet and the cabin wasn’t available , because the water it was inhabited so they offered a different one . We stayed 3 nights and they didn’t clean our place , no towels, the coffee machine wasn’t working, and smell so...