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"Best hotel in York!"

"room was clean, staff were excellent, housekeeping a little noisy, didn't like having to pay for breakfast, but had popcorn and cookies. Will stay here again."

"Sticky area on desk top so washed it myself. Packet of sugar and coffee stir was already open and partally used. Hair dryer on sink counter and when I replaced it in wall holder could see filth in the filter and hair on sink counter. Toilet paper was on grab bar and not clean. Only 1 coffee packet. So room not so great. Most of desk staff were flat, dd not smile and not friendly. Breakfast attendant was just super though, Keeping everything full and clean. "

"Check in Staff were efficient and professional--ready for us as we booked ahead. The room was clean and neat, updated. We appreciated the hot breakfast. Great location. Definitely would stay again."

"We always have a wonderful experience here. The place is a great find especially for the price! One of the most affordable in the area and very clean and well kept. The staff are always so nice. We have met one gentleman that we believe to be the owner, a lovely woman who was also working there 2 years ago when we stayed and another gentleman who may have been with the housekeeping crew. They were all so sweet and pleasant and welcoming. The charisma of the people you meet there is enough to make you want to be there in itself. The tv is a basic tv, no smart tv capabilities but that was not a big deal since we certainly weren’t there to spend our time sitting at the hotel watching tv. There is a microwave and mini fridge which is definitely a plus since we have stayed at fancier (and therefore more expensive) hotels that didn’t have a microwave in the room. The bathrooms are small but also more convenient when multiple people are sharing the room since there is a separate vanity area so that someone can be using that area while someone else is showering. The beds could be comfier but they served their purpose and they provided enough pillows. It is also in walking distance of some eating/drinking establishments. Overall, I’d like to be clear that my opinions stated in this review are just to be informative. I am certainly not complaining and I would absolutely recommend staying here. Well worth the cost and nice to feel welcome every time you see the wonderful staff 😊"

"Our stay was great will definitely book here again in the future for our next visit. "

"Staff were very friendly. Room was kept clean, beds are super comfortable. The area is also very nice, access to a lot of different stores and restaurants. Would definitely stay here again. "

"Room was clean, staff was not really friendly but they were polite. We weren’t really there long, only to sleep. You can hear a lot of noise from the hallways, slamming doors people talking but that was the only real downfall."

"The internet was fast. "