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"It's a good hotel, rooms after average but very affordable which is great! I had a problem with the shower drain and i had to change rooms (not a disaster), and their air conditioning units are too old (remotes put off battery too). Overall it's a good hotel with very friendly and helpful staff, good parking lot and very quiet. Breakfast is continental (average) that is worth the price, children eat free!"

"Couldnt fault it apart from the lifts being out of action whiile renevations are ongoing.... Room lovely and bed super comfy...towels thick and fluffy..breakfast excellent and staff very nice...lovely Henry behind the bar... Would come back for sure."

"Great Indian food "

"Can not ask for a better experience - a luxury hotel connected right to Terminal 5 at Heathrow. Just what one needs after a long flight or before an early morning departure."

"We had a problem with construction noise in adjacent room after paying for early check in. But was resolved efficiently "

"Great hotel ideal for short stays in the Heathrow area "

"I had the most comfortable hotel room I have ever stayed in. In the morning, after a good sleep, I walked along the river and watched the swans. "

"Hotel was great option for travelling on from Heathrow. It was clean and the staff were all lovely. The room was a good size. Couldn’t give it 5/5 as the sofa bed for our daughter was so uncomfortable. That is only complaint. "

"A disappointment in the quality of the hotel, its condition, and its services. The room was so cold when I arrived I thought I was outside, and needed to use a difficult-to-regulate space heater. There was "no cook tonight", so the restaurant was closed. "