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"This hotel is not meant for families with kids, which I wish I knew prior to booking. While appropriate for adults, the decor (mobile in room for example is inappropriate for kids) and room functionality (like doors to shower and toilet are not frosted to be private)"

"Great setting, nice rooms, and excellent breakfast"

"Hotel was the perfect location. Few minutes from the train and just a quick walk to the Duomo. Staff was attentive. Rooms were very clean."

"We chose this hotel due to its proximity to the train station and room was as shown in the photos, clean and comfortable. Only downside was that the air conditioning was not working in the hotel, which resulted"

"We avail for Hu Stay to visit Florence and the place is perfect for a family of 5. 3 kids."

"Lovely hotel and many amenities for the price. The breakfast was great and all the staff were friendly and helpful."

"Love it! A bit more lightning in the rooms would be great but it is beautiful and everyone was great! The rooftop view is freaking amazing! Location is so close to train station where you can take high speed trains to other cities and walking distance to great restaurants, duomo and other places."

"Everything was good"

"I wrote many messages trying to fix the booking date. No response and they just charged me even though I notified the booking date had the wrong month. "