Relais Florence sits near Piazza di Santa Maria Novella, combining convenience with comfort. Travelers appreciate the in-room WiFi while parents can take advantage of babysitting services. The multilingual staff helps international families navigate their stay with ease.
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Covered extended parking fee: EUR 25 per night
Nearby parking fee: EUR 25 per night (820 ft away)
Air conditioning fee: EUR 15 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Frequently asked questions
Is Relais Florence pet-friendly?
No, pets are not allowed at this property.
How much is parking at Relais Florence?
Self-parking is free at this property.
What time is check-in at Relais Florence?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.
What time is check-out at Relais Florence?
Checkout is at 10:00 AM.
Where is Relais Florence located?
This family-friendly Florence hotel is located near the airport, within a 15-minute walk of Piazza di Santa Maria Novella, Central Market and Cathedral of Santa Maria del Fiore. Giotto's Campanile and Piazza del Duomo are also within 15 minutes. Alamanni - Stazione Santa Maria Novella Tram Stop and Florence (ZMS-Santa Maria Novella Train Station) are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Il propietario gentilissimo ci ha aiutato con il nostro viaggio consigli sulla citta ma gli appartamenti hanno bisogno di una buona ristrutturazione ottima la posizione
Close to station, bus, although location different than that listed. Bathroom very narrow.
Verified traveller
Stayed 1 night in Jul 2019
Verified
6/10 Okay
Helene
27 Apr 2019
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Vi kom innan säsong?
Trevligt mottagande. Rummet (lägenheten) vi fick hade ingenting av glas eller annat. Några plastmuggar hade varit bra...Lite ont om handdukar och tjocka kuddar. Kan vara att säsongen inte börjat så det var inte ”framplockat” Men helt ok för en natt.
Helene
Stayed 1 night in Apr 2019
Verified
10/10 Excellent
Verified traveller
24 Apr 2019
Liked: Staff & service
Los anfitriones son muy amables y atentos. El depto estaba en el centro muy cerca de todo. Nos dieron mucha información. Recomiendo mucho
Very near 5 mins. Walk to the main train station just behind the bus station, room is big clean and the toilet as well ,walking distance to the center of Florence, thanks to the couple owner Marcela & hubby and daughter Pamela who help us and guide us with other tour.
Hotel simples, de início estranhei, mas o quarto estava ótimo, e Piero nos atendeu super bem, me surpreendeu sua atenção, nos deu um mapa da cidade, nos indicou o que visitar e recomendou alguns restaurantes e uma ótima Gelateria!!! Também deu seu telefone para o caso de precisarmos de algo.
Passei apenas uma noite com minha irmã, nas gostei e recomendo.
Sabrina
Stayed 1 night in Mar 2018
Verified
8/10 Good
Verified traveller
18 Mar 2018
Liked: Cleanliness, staff & service, room comfort
Personale accogliente e posto centrale
Proprietario super disponibile e cortese, stanza piuttosto spaziosa e confortevole, vicinissimo al centro e alla stazione e in zona tranquilla