Search Hotels Near Frederick Douglass Statue, Rochester

"Clean room and friendly staff. Beds were pretty stiff and uncomfortable. Parking was challenging at night because hotel restaurant/bar was very popular. "

"No one at the desk to check in. Had to wait for him to finish cleaning windows. The mattress needs replacing. The side was broken springs. Had to sleep in middle. Wash clothes were hard to come by. Housekeeping did not tend to our room the entire time we were there. We finally put the trash in the hall. Had to ask for additional towels. Breakfast was not appealing at all. Found an ice machine on floor 1 and 3. We were on 2. There were construction men outside our window with a bucket truck the entire stay. Noisy. Parking was limited. Too many spaces taken up for electric. Everyone who wanted to go to the chicken place next door parked in the hotel lot. "

"Room was clean, breakfast was good, staff was nice. There were a few areas where water was leaking - in our room, the floor was wet by the AC, and in the lobby area there was some sort of leak with a cone to warn people. "

"Tired Hotel….needs a complete refresh "

"Available parking, front desk staff hospitable and welcoming. Housekeeping didn't seem to exist, after two days we had to ask for housekeeping to do cleaning and we had to ask for more toilet paper and tissues. Those two things were not restocked when housekeeping did clean upon request. "

"Great breakfast and location to strong museum. Pool was cloudy and had to shut down one day during day time. although 4 year old had great fun and made friends. Bunk bed not comfortable, bunk bed room very tight not a lot of space for 2 and 4 year old to move around."

"Great breakfast, liked that there was good coffee 24hrs. Room was spacious and clean. "

"Breakfast buffet was fresh and tasty. Hot coffee was available at all hours. Parking was easy. Location is convenient to multiple universities. Room 101 ( where we stayed ) was roomy, but the main bed is against a wall with a mechanical room on the other side that hummed all night."

"pretty dingy appearing in rooms. staff when we checked in did NOT know that parking is complimentary and was pretty unhelpful. staff at checkout was much more helpful!"