Search Hotels in Gold Coast, Chicago

"Great cafe/restaurant on property. "

"This hotel is in very good condition and in a great location. While it's not new it has a lot of character. The lobby is very nice. The bars on either side are good. The breakfast in the all inclusive package is very good. Our room was pretty good though it oddly had a very large closet. The queen bed was comfy. The room was quiet. The shower had good pressure. The Internet and TV worked well. This hotel has a lot of history and is in a good neighborhood. Lots of food options nearby. I have stayed here before and will again. The staff is friendly. I felt at home."

"Rooms were infrequently cleaned and we had to request soap and new towels (no we didn’t have our (no housekeeping) sign up). Other than that it was a nice stay."

"Great hotel all around & extremely convenient to walkable things to do and places to eat."

"On the site it's listed that cribs are available and I also included the request with booking in the accomodations section. Upon arriving at the hotel we was told not only were there not any cribs but it was treated as if it was a weird request. The host was a younger guy (I'm 31, he was about 25) and when I asked if he could if housekeeping for a crib I was again told by him that they do not have them. Luckily a bar worker heard the convo and told him that housekeeping do have cribs. He paged housekeeping and surprise! A crib for the baby. We quickly moved on from that and I was excited to continue on with my birthday trip. Well.... Entering the room it looked clean.. But that bathroom had no toiletries. No hand soap. No q-tips or shower caps. The following day the room was not tended to. All bath towels that I neatly put in a pile for housekeeping remained there. No fresh towels. No fresh linen for the bed. No new bag for ice. Still no hand soap (that I requested the night before and never received). I truly was expecting more from this hotel."

"Friendly enviroment, great service, room clean"

"It was clean but traveled awhile to get there. I don’t have a ton of money but wanted to give my son a fun weekend. The staff was pretty rude. He spilt a cup of water while we were checking in and I offered to clean it up but staff was really irritated. Then when I asked if we could check in early the receptionist said “absolutely not”. There were a few other instances where staff was pretty rude too. But overall it was really clean and great location."

"Nice historic venue. Rooms were a little musty and bathroom could have been fresher. The lobby was great."

"Have stayed here often when it was Indigo. It was colorful and alive and the decor was welcoming. Also it had a valet service with garage next door. The staff of the claridge is excellent! The parking was next door, but no valet service with the hotel and no price reduction with the hotel. Parking space was limited. We found one on the top floor, but discovered no elevator and we had luggage to carry down on an old stairway. Luckily, Nate manager of the garage, who was on his way home, stopped to help us. He found us a spot on ground floor and carried our luggage to the claridge. Wonderful gentleman! The bar was small with odd stools and a menu kiosk up against the last stool. Most uncomfortable for bar patrons when a small group gathered to order on the kiosk. Decor and colors of the claridge were dull and boring. Most of the art had little or no connection to Chicago. I understand there will be a renovation, please bring life and vibrant colors back. It was so welcoming. A “real” admissions desk would also be welcoming. The little pieces of desk were confusing. May I suggest a restaurant with a broader menu than sushi. Love sushi, but my friend needed a burger meal. We will not be back to the claridge! Possibly once the site is renovated. It was truly our very favorite boutique hotel in every sense of the words. Please note, the staff was excellent and helped when they could. Thank you! Regards, Judith Mitchell "