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"Everything was super!"

"Beautiful room. Helpful staff. "

"Breakfast was excellent never had something like this Love the staff super friendly. This is Top hotel 100% recommend it."

"Yes "

"It’s a beautiful property in a great location. Staff are very nice. I have a couple complaints, which is why I tagged it as low as I did. 1. They provide two small bottles of water. To get more I had to call room service and pay for them. I’ve stayed at many hotels in Japan for a third the price that provide as much water as you need. 2. Same thing with coffee. They provide the minimum amount. 3. The restaurants are horrendously expensive. The sushi place had really good reviews but a very limited menu. It was just OK. Nothing special. 4. Oh yes, and at check-in. Which begins promptly at three. There’s a big line up. Don’t try to check in early at Hotel Nikko…At least not if you’re just a typical guest. Perhaps they have a special service for VIPs I don’t know. Overall, it feels like a place where the accountants are in charge. I won’t hurry back. They’re stingy. And the staff, friendly as they are don’t seem particularly well treated. I think upper management could do a better job. You’re in the hospitality, business folks, act like it."

"I will stay again 😍"

"great location; excellent wifi; attentive staff and excellent customer care; the reason for not getting 5 stars are the lack of aircon control and the room we stayed in was hot despite the winter weather. The management provided a small electric fan to appease us. The size of the room is not ideal for couples. "

"This is the worst place to book your stay. i traveled with my daughter who is 6 and i was very concerned for our safety. the staff was okay. the only nice place is the table in the “lobby” & the outside of the building. the “shared” bathroom & showers, you dont find out they are shared till you book this place. it looks like a jail. the “bed” is so uncomfortable its just a thin mat and a thin pillow on wood. "

"I already miss it. This hotel is in a great location. So quiet yet surrounded by gems of bakeries, restaurants, and a short walk to the river walkway. The free water was very much appreciated. The staff cares a lot and were responsive, friendly, and kind. Incredibly professional. I would stay here again. It’s impeccably clean. The only shortfall is the laundry. I don’t think the machines are well-maintained, and the laundry smelled weird. Fortunately there’s a very clean and well rated laundromat nearby. "