"Having been in the hospitality and restaurant industry, most of my life, either working, investing. I have wide background, which includes everything from building hotels, motels to remodeling them to cleaning them & beyond, when I go into a room, I always check for clean touch surfaces, air conditioner vents, which I had to clean here because they were extremely dirty. There was an odor in the room and I used baking soda to absorb and hydrogen peroxide to spray on the air conditioner after I cleaned, wiped and washed the filters in the bathtub.
It wasn't horrible, but the ancient microwave did not work. The coffee while suitable did not have anyway to keep it warm for guests would use it through the morning and there was no healthy creamer.
While it is not their fault that the internet has not worked in the 3 days spent there, that responsibility falls on Spectrum, because there was an outage from merely rain throughout Pigeon Forge, Sevierville and Gatlinburg areas to an extent.
The LED lighting in the rooms does not help because they are too bright. I had to put shades over them. It is well reported Now that LEDs are not healthy, radiate dangerous frequencies, which can interrupt sleeping patterns, which I can only help educate the staff there about.
Speaking of the office staff, were all Excellent people. And I greatly appreciate their to communication and concern. But would suggest that the cleaning crew be trained in deep cleaning once a week for Sanitation."