Search Hotels Near Grand Promenade, Hot Springs

"The night I arrived the hotel was without power so they put me up in another hotel which was totally understandable. The next afternoon after multiple attempts to find out if they were open I drove by and was told they were back up and running. This wasn't exactly true and there was no hot water and all of the tvs were not working. For two days i had none to very little warm water and the tv was never fixed. Also had an elevator stop while we were aboard and suddenly say this elevator is out of order. When the doors finally opened we exited but the elevator was not operational for the rest of my stay. It is a beautiful hotel but needs upgraded soap and shampoo dispensers and definitely better communication. "

"It was a wonderful vacation and the staff was informative and so helpful"

"Rooms were clean and well stocked. Great location for Oaklawn Racetrack and Casino. "

"Had a great time The staff there very professional and friendly "

"Very clean and the beds were comfortable."

"Awesome, friendly staff!!!!!"

"Couldn't ask for more."

"This is a place I would stay again and I would recommend this hotel to others. Very clean, comfy and welcoming."

"Love it, clean, nice place"