Khách sạn Grand Ridge

"This was one of the worst hotel stays I've ever experienced, but since I had paid and was from out of town I stuck it out until morning. The property is basically falling apart. Several moldy or broken ceiling tile. The bathroom had been aggressively caulked with spotted stains of growth still slowing. A large chipped gash was in the tub. They were stains all over the back of the door. The lobby bathroom is accessible to the attached bar grill, with all the association of what to expect a bar...

"Good staff. Bathroom could be better. Could be better for the price"

"I have stayed at Best Western Oglesby several times and have always been completely satisfied with the experience. The rooms and commons areas are clean, quiet and safe. The breakfast is always good and plentiful. And the staff are competent and pleasant. Highly recommend."

"There were issues. There were Cheetos on the bed frame, the microwave didn’t work and the coffee maker was filthy on the inside. The staff worked to resolve the issues however ever the coffee maker didn’t work correctly. The microwave was replaced soon after check and the male staff member was good about the issues but the female seemed frustrated with switching the coffee maker and gave me a non working replacement. The room was fine except for the cleaning issue but the hallway carpet was very...

"Breakfast was just okey.Rooms are only replenished every other day, like towels and coffee. Don"

"Gee"

"Terrible all over "

"Upon arrival, the signage to the property was well lit, and welcoming. The parking lot was marked well, and well lit. The front desk, and lobby area appeared to be clean and welcoming. I was assigned a first floor room. Upon arrival to the room I noticed it wasn't as clean as I would have liked, but was not worth a fuss. The bathroom had a pretty definite sewer gas smell that would not go away. I turned on the fan and let it run the whole time. The room was not the cleanest, but appeared to...

"Everything was top notch !"

"The only reason I give a 3 star review is regarding amenities. The hot was out of use. The washer did not spin the water out of my clothes. (Small load). After 2 cycles of the dryer, my clothes were still very damp"

"I love it here actually "

"Check-in went really good. Butbwhen we got to the room. It was nasty towls had stains on them same with the bedding. "

"Room temperatures were adequate."

"Every time we stay there the pool is too cold to even get in. It would be nice if you could raise the temperature so we could use the pool. "

"Winter in the Midwest and the pool water was freezing. Many people complained and they kept telling all of us it’s due to the size of the facility. Well we have stayed at multiple I did water parks much larger and have never experienced. Other than that villa was great, clean and well stocked ."

"I was an okay stay "