Khách sạn Grapevine

"Great place for family fun and activities but food is very expensive"

"The revolving front door and two of the elevators weren’t operable. The ice machine on our floor was not working either. This made coming and going more challenging than necessary. The room was excellent. It was clean, spacious and very comfortable. The morning breakfast was inconsistent. The first morning, part of the buffet was difficult to access because the foldable walls were extended early. There was also a scramble when they started to shut down the breakfast a few minutes early. The food...

"朝食の品ぞろえがいまいち。野菜類がなく残念でした。"

"The bed was uncomfortably hard and the hairdryer didn't work. Breakfast did not include any protein; it was very limiting for someone who has to limit carbs. I was traveling without my luggage which was on another flight and the only toiletry was shampoo, no lotion. And the shuttle was not running the morning I left. The staff was friendly."

"Clean, quiet, good staff & a good night's sleep. All I needed for the stay"

"Staff was very friendly and helpful. Great amenities. Our room was very clean."

"The room was nice and the property was easy to get to and clean."

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"I had a very nice stay. Clean room and breakfast was tasty."

"What a disaster. I booked two rooms for 4 women. Somehow my husbands name was on one room and mine on another. They would not allow me to access that room because my husband was not present. It took 3 hours and multiple calls to Expedia before the hotel accepted that the two rooms were paid for and I should not have to pay for a third room. And apparently their reason was that we have two different last names. What a way to ruin the end of a nice vacation. So dot your i's and cross your...

"Easy checkin, staff was low key helpful which is my preference. Room was old but big and neat and bed was very comfortable. Breakfast was great. The lady who did the setup, was friendly, attentive and everything seem stocked all the time. Location was very good."

"GEORGEOUS property, great amenities and helpful staff. Rooms were clean and updated. Highly recommend a room to face inward with a balcony. Patience is needed upon check in, but once you get settled there is so much to see and do. Top level resort and a must stay. Food at the Italian place was 5* and mgr there handled an issue very well that we had with a charge at their bar. Impressed and customer service at its best. Water park was easy to get to via tram (no food or drink they will take itb...

"Property and my rooms were clean and nice. The first night I was in a room with crazy loud AC. I called the desk but they said no maintenance was there and they were full. I told him no worries if they could fix it or move me to a different room that would be great. The problem I had was every time I talked to someone at the desk they didn’t know anything about the issue. No one had made any notes or passed along any of the information so every time I talk to someone, we were starting over from...

"Walked in the room to find it hot, AC not working, and two portable units and a box fan left to keep it cool but not enough. This was for a living room space and two bedrooms. The front desk rep blamed it on Expedia, but I found out with Expedia that they should have pulled the room from the portal if it was not in good condition. While at the front desk, he was unhelpful and unsupportive. I saw a paper on the desk with a printed chart of 10 rooms without AC and it indicated which had box fans...

"I enjoyed our stay in Grapevine. Our room was a little dated but over all it was a great stay."

"Everything was good. Thank you"

"It seems the food from the social hour wasn’t the quality of what it used to be, but it was still palatable. Everyone was nice. Everyone was considerate and the room was clean and quiet even for being right next to the pool, which is what we selected no regrets."