Search Hotels Near Grassy Waters Nature Preserve, West Palm Beach

"Easy parking. Great location off 95. Very clean facility "

"Dirty. Roaches. Peeling paint."

"Everything in the property is beautiful, we were however disappointed that the floors had debris and clearly were not washed. Everywhere else on the property was pristine. We especially loved the pool area, and laundry access was amazing as well. "

"The hotel staff were welcoming and very helpful."

"Well, it's a Super 8, so I didn't expect much more than a clean room. Long story short, that didn't happen. People had obviously been smoking in that room a lot. It smelled horrible with cigarette burns on the floor, bathtub, and toilet seat. The carpet and walls looked like a murder scene right out of an episode of CSI. About the only things that were remotely servicable were a cold fridge and clean sheets. Other than that, the place was a disaster. The staff allowed us to change to an updated, clean room that was better, but all they could say was "People smoke in the rooms all the time, what are we supposed to do about it?". Anyway, stay here at your own risk. There are better options available at a similar price point. "

"Great location and staff"

"No good "

"Good location"

"The customer service from Charles who said he was the General Manager was terrible. Ashton, another person who worked at front desk was also lacking. The room was full of insects, the bathroom amenities had serious plumbing defects. The kitchen had a stove and fridge but you had to source pots, plates, utensils (which makes absolutely no sense for anyone traveling outside of West Palm Beach), I was an international traveler.No iron nor iron board provided. My booking started on March 13, 2026. I got to the hotel a little after 8PM, front desk was locked at 7PM. I called the number on the door as directed and the man who answered said he couldn't help, I had to return for check-in 11 AM on March 14, 2026. That instruction wasn't given when I made the booking. Conveniently when I pointed it out to the General Manager, the information changed on Expedia to say check-in ends at 7PM. Imagine being left stranded as an international traveller because the hotel you booked didn't leave clear instructions on their check -in policy. Thank God, I had alternative options for the night. When I checked in on March 14, 2026, I was told I was a no show, not true! So, my original reservation was cancelled and my 10days stay, changed to 7 days.....I stayed until the Monday, when I was told by Charles to check out because they didn't have a room to replace the defective one I was placed in...I was only refunded 3days. This Hotel not recommended, it is not suitable for guests. Zero Star!"