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"I couldn’t travel due to the Tube strikes so a couple of days beforehand I asked to move the booking and requested they waived any charge but accepted I would pay the same price even if the cost of the room was less on a new date. I knew there was a risk I’d lose my money but it was worth a conversation. Despite several attempts to contact them they totally ignored both me and Hotels.com until the day when they said they told Hotels.com they wouldn’t accept anything and I’d be charged the full...

"this property is amazing. very clean. great amenities. the cleaner was very helpful and friendly "

"Excelente "

"The staff at the front desk were kind and helpful"

"The place is very clean and well managed. The staff were very pleasant and helpful. The location is great for transport and there are a lot of places around that offer great food. It was a lovely stay! Thank you."

"Perfect for a quick one night stay. Location was also great to places to eat and have a drink. "

"The person who welcomed us was very friendly, the room and bathroom were clean. The location is great, close to markets, restaurants, buses and metro. It's very worth the cost-benefit."

"The staff were so lovely and "

"Absolutely. Great traditional British breakfast. "

"Good"

"The most breathtakingly beautiful home. The hosts are so lovely welcoming,they made you feel right at home. Everything has been so well thought about. The attention to detail is second to none throughout the whole property. The place is sparkling and spotless. Absolute pleasure to spend time there, relax and unwind. We will definitely be visiting again."

"There was nothing unique about the room. Loved the area it’s situated in and very convenient to Liverpool St station."